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Why can't others hear me when using the H300/H500 headset in Discord?



A:  This problem sometimes occurs with the following condition(s):

  1. Your playback volume is high enough that some sound is leaked from the headset.
  2. The app sets the microphone sensitivity too high causing other sounds to be heard beyond speech. This causes smaller sounds and sometimes sounds from the headset to be heard through the microphone.

Here is a work-around solution for Discord when you encounter these problems:

  1. Reduce your playback volume to minimize the leaked sound.
  2. Disable the auto-sensitivity function found in Discord settings. Adjust the sensitivity to a level near -60dB. Continue to adjust as you see necessary.
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