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  • Posts: 2
  • Registered: ‎10-09-2017
  • Location: Denmark
  • Views: 94
  • Message 31 of 32

Re:Apps and app updates won't download.

2020-06-15, 11:33 AM

This worked for med and has now been working for more than a month.


Go to system settings on the gear wheel

Move to applications and open

Choose all apps in drop down menu (not only activated or deactivated but all)

in the upper right corner tap the 3-dot menu 

tap reset app preferences


and voila - i have been able to download since i did that - even automatically


Hope this will work for other users as well


1 Posts


United States of America

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  • Posts: 1
  • Registered: ‎01-03-2021
  • Location: United States of America
  • Views: 0
  • Message 32 of 32

Re:Apps and app updates won't download.

2021-01-03, 17:28 PM

This is what worked for me:


You have to reset data on the following 2 Google apps.

  1. Play Store
  2. Google


Go to all apps. Search for these apps by either typing or scrolling down manually.

  1. Tap and hold "Play Store" > drag to "App Info" > Storage > select "CLEAR CACHE" > select "CLEAR DATA".
  2. Tap and hold "Google" > drag to "App Info" > Storage > select "CLEAR CACHE" > select "CLEAR DATA".


You could also try clicking on the "Three dots on top right corner when you're in "App Info" and selecting "Uninstall updates" and then google will update to the newest version automatically.


Hope this helps!


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