07-05-2018 04:24 PM
my yoga book with android 7.1.1 won't down load or install new apps or app updates. it started yesterday and I couldn't find a workable solution so I did a factory reset. then took about 4 hours to download, install and configure all my apps. then, tonight, it's doing the same again - wont download updates or new apps. driving me crazy!
I tried stopping or disabling play store services but the buttons are greyed out.
07-25-2018 06:20 PM
i think the problem is google playstore cause i have the same issue, but if you turn off the tablet and then turn it on, inmediatly starts to download the apps that where installing before.
so i guess the yogabook is not the problem at all.
07-26-2018 03:10 AM
I used to have that problem on my Oneplus 3 phone. I occasionally have a problem with apps not downloading or updating on my Yoga Book too. What has worked for me is turning data saver on.
I do think it's an issue with the Play Store settings because my new phone is a Pixel and the first time I went to the play store it asked me if I'd like to turn data saver on to improve my experience.
07-26-2018 03:40 AM - edited 07-26-2018 03:40 AM
A variety of solutions proposed and work for some or work once but overall the problem's still there. I've not seen it mentioned on any other (non yoga) thread.
3 weeks now since I raised a ticket with Lenovo and they said they'd get back to me "soon"
08-06-2018 11:39 PM
I got this problem and I think it all started when I side loaded 'allplay radio' (because for some reason it's gone from the play store an I needed it for setup of a Panasonic radio system).
Anyway, i deleted the app, but this didn't resolve the problem.
However, download started working again after I tuned on the battery saver option.
Since then I tried to find out what caused it, so I safe booted and could download OK. Next I deleted a few other apps that I didn;t use much and then set the option to allow download from external sources off again.
Rebooted and then in normal mode I can download as normal from Playstore again.