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2 Posts

06-09-2018

United States of America

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  • Registered: ‎06-09-2018
  • Location: United States of America
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  • Message 1 of 2

Help! Yoga book no longer charges or turns on

2018-06-10, 4:25 AM

I bought my Yoga Book model YB1-X90F from Amazon four months ago.

 

I have not used it in about two weeks.  In that time, the battery completely drained.  I used the original charger plug and cable to charge it.  However, the tablet charge light does not come on.  The tablet is not charging, and will not turn on at all.  I tested the plug and cable and also used a different cable and charger to test the viability of the charging components.  Everything but the tablet works.  

 

I can't get the serial number, because, I can't turn the tablet on to get to it.   Any help?

 

Thanks.

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2954 Posts

02-22-2017

United Kingdom of Great Britain and Northern Ireland

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  • Registered: ‎02-22-2017
  • Location: United Kingdom of Great Britain and Northern Ireland
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  • Message 2 of 2

Re: Help! Yoga book no longer charges or turns on

2018-06-12, 14:19 PM

Hello draven477

Thanks for using the Lenovo forums.


See if you can connect it to a PC at all, this has appeard to have helped some people with some cases.

 

Otherwise, I tink it would be best to get in touch with your local Lenovo support line for a possible service on the unit,

Below is the link to the phone list where you can find these numbers


Hope this helps, let us know how you get on.


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Pesszimistának lenni a legjobb, vagy igazad van, vagy kellemesen meglepődsz...
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