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59 Posts

01-06-2016

United Kingdom of Great Britain and Northern Ireland

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  • Message 41 of 88

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

2018-07-06, 21:07 PM

The battery saver fix isnt working for me. Any other ideas? 

 

I've raised a ticket with lenovo support and they say they'll get back to me "soon" 

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9 Posts

09-11-2016

Chile

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  • Message 42 of 88

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

2018-07-06, 22:58 PM

Please, let us know how that works for you (Lenovo response). 

In my case, I'm still waiting...

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7185 Posts

06-27-2008

United States of America

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Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

2018-07-08, 22:03 PM

Moderator comment: Several posts which did not conform with the Community Rules have been removed from view.


Community GuidelinesPrivate MessagingENDEESPTRUUACZ-SKTRMoto
Requests for individual support are not answered. If a post solves your issue, please mark it.

I am not a Lenovo employee

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59 Posts

01-06-2016

United Kingdom of Great Britain and Northern Ireland

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Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

2018-07-10, 20:02 PM

it may just be coincidence but I think I may have found something significant.

 

my home WiFi has both 2.4ghz and 5ghz.  most of the time my yoga book connects using the 2.4ghz.  sometimes it connects using the 5ghz.  it doesn't seem to download updates or new apps when on the 2.4ghz, but it is now doing it fine on the 5ghz.

 

i could confirm this if I could select or force which connection it uses but, when I asked on another thread I just got flippant remarks about getting a technician to do  it for me.  if someone knows enough to explain it to me that'd be great or maybe someone else could confirm similar findings?

 

BTW Lenovo's trustpilot reviews don't make for good reading (from Lenovo's perspective), take a look

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6 Posts

04-25-2018

Germany

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Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

2018-07-10, 21:04 PM
I think it's just coincidence. I only use 5 GHz WiFi and the error is permanent.
Lenovo should finally fix the software bug and update to Android 7.1.2 and also provide the missing security updates after August 1, 2017.
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59 Posts

01-06-2016

United Kingdom of Great Britain and Northern Ireland

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  • Message 46 of 88

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

2018-07-11, 6:33 AM

Yep, it was coincidence. Booted this morning and it connected to 2.4ghz and its still updating apps, no problem. So I have no idea why it sometimes works and sometimes doesn't. Still no response to my ticket from Lenovo. 

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8 Posts

03-24-2018

Bulgaria

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Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

2018-07-11, 7:24 AM

Hi. Is the "battery saver" solution not working for you? For me it has been working consistently for some time now... Note that you cannot use battery saver when the charger is connected - so installing or updating apps can only hapen on battery with the saver on. 

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20 Posts

05-03-2018

Spain

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  • Message 48 of 88

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

2018-07-11, 7:34 AM

Exactamente, si la batería esta al 100% o cargándose no puede activarse el modo ahorro, tiene que estar por debajo del 99%.

Y Lenovo sigue sin poner remedio a pesar de las múltiples quejas y los emails y charla que he tenido con ellos.

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59 Posts

01-06-2016

United Kingdom of Great Britain and Northern Ireland

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  • Message 49 of 88

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

2018-07-11, 7:46 AM

 wrote:

Hi. Is the "battery saver" solution not working for you? For me it has been working consistently for some time now... Note that you cannot use battery saver when the charger is connected - so installing or updating apps can only hapen on battery with the saver on. 


 

No, the battery saver solution has no effect.  I never charge above 80% in order to preserve battery life so I know it's never at 100% charged.

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8 Posts

03-24-2018

Bulgaria

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  • Message 50 of 88

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

2018-07-11, 8:16 AM

It has nothing to do with the charging levels or battery health. You just need to enable the "battery saver" option in the battery settings only during the app update or installation. There seems to be a bug and the Play Store cannot download unless the battery saver option is on - it most probably stops some background process blocking it. 

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