Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Yoga Book CommunityYoga Book (Android)
All Forum Topics
Options

5 Posts

04-30-2017

United States of America

5 Signins

56 Page Views

  • Posts: 5
  • Registered: ‎04-30-2017
  • Location: United States of America
  • Views: 56
  • Message 1 of 88

Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

2017-09-20, 15:34 PM

After updating Yoga Book to the Android Nougat update, Google Play will no longer download apps. It says "downloading" and doesn't move. It eventually times out with error 905.

 

I have already done all troubleshooting with Google, they said it's Lenovo's issue. Please Help!

Reply
Answer
Options

2 Posts

10-09-2017

Denmark

8 Signins

94 Page Views

  • Posts: 2
  • Registered: ‎10-09-2017
  • Location: Denmark
  • Views: 94

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

2017-10-09, 8:22 AM

Had same issue after updating. Found a solution for this problem.

Go to settings/security and disable all unit administrators (eg. find my device, lookout or any other anti virus program)

Open (if you have) a VPN app and disable it

Restart your yoga book and try to update again.

After updating apps you can again enable above features and your yoga book should run.

Its a bit annoying if it has to be this way updating apps - but maybe Lenovo will come with a solution soon.

This works for me.

Happy update

Reply

Replies(87)
Options

8 Posts

09-20-2017

Ukraine

2 Signins

48 Page Views

  • Posts: 8
  • Registered: ‎09-20-2017
  • Location: Ukraine
  • Views: 48
  • Message 2 of 88

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

2017-09-20, 19:19 PM

Have the same problem! CONFIRM!
LENOVO what is going on?!!

Reply
Options

1 Posts

09-24-2017

United States of America

2 Signins

20 Page Views

  • Posts: 1
  • Registered: ‎09-24-2017
  • Location: United States of America
  • Views: 20
  • Message 3 of 88

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

2017-09-25, 15:10 PM

Same issue.  Apps and the UI all work fine, Only the Playstore will not add or update exising apps.

Reply
Options

5 Posts

09-20-2017

Spain

10 Signins

53 Page Views

  • Posts: 5
  • Registered: ‎09-20-2017
  • Location: Spain
  • Views: 53
  • Message 4 of 88

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

2017-09-26, 11:02 AM

For those who things aren't working since nougat update, have you done a factory reset after upgrading? It's quite recommended to do it, even more with such a version upgrade like this.

 

Just in case it helps.

Reply
Options

4 Posts

08-20-2017

Argentina

5 Signins

102 Page Views

  • Posts: 4
  • Registered: ‎08-20-2017
  • Location: Argentina
  • Views: 102
  • Message 5 of 88

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

2017-09-26, 23:49 PM
Did you have this problem and solvedwith that?
Reply
Options

1470 Posts

06-08-2013

Spain

2014 Signins

20133 Page Views

  • Posts: 1470
  • Registered: ‎06-08-2013
  • Location: Spain
  • Views: 20133
  • Message 6 of 88

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

2017-09-27, 4:53 AM
1. Go to 'Settings'.
2. And perform a factory reset.

Report back if this solves the problem. This way I can help all of you better.

Kind regards,

Jonas Hendrickx

Lenovo Insider, Windows Insider MVP

 

Using Browser Search to find your answers in Lenovo and Moto Community

Looking to buy a Lenovo machine? Find your country

Belgium | Canada | Finland | France | Germany | Netherlands | Sweden | U.K. | U.S.A.

Reply
Options

5 Posts

09-20-2017

Spain

10 Signins

53 Page Views

  • Posts: 5
  • Registered: ‎09-20-2017
  • Location: Spain
  • Views: 53
  • Message 7 of 88

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

2017-09-27, 7:05 AM
No, I didn't have any problem, maybe because I usually do, as a good habit, a factory reset on all my android devices everytime they get a major update like this.

This way, you can be sure that your device won't "inherit" data from the older version and it will be a fresh start.

It's not mandatory, but recommended.
Reply
Options

4 Posts

08-20-2017

Argentina

5 Signins

102 Page Views

  • Posts: 4
  • Registered: ‎08-20-2017
  • Location: Argentina
  • Views: 102
  • Message 8 of 88

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

2017-09-27, 7:43 AM

The issue persist with instagram,  after I did the reset factory :/

Reply
Answer
Options

2 Posts

10-09-2017

Denmark

8 Signins

94 Page Views

  • Posts: 2
  • Registered: ‎10-09-2017
  • Location: Denmark
  • Views: 94
  • Message 9 of 88

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

2017-10-09, 8:22 AM

Had same issue after updating. Found a solution for this problem.

Go to settings/security and disable all unit administrators (eg. find my device, lookout or any other anti virus program)

Open (if you have) a VPN app and disable it

Restart your yoga book and try to update again.

After updating apps you can again enable above features and your yoga book should run.

Its a bit annoying if it has to be this way updating apps - but maybe Lenovo will come with a solution soon.

This works for me.

Happy update

0 person found this solution to be helpful.

This helped me too

Reply
Options

1 Posts

10-28-2017

United Kingdom of Great Britain and Northern Ireland

2 Signins

8 Page Views

  • Posts: 1
  • Registered: ‎10-28-2017
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 8
  • Message 10 of 88

Re: Lenovo Yoga Book Android Nougat Breaks Google Play App Store, Help!

2017-10-28, 20:47 PM

Hi, 

 

After trying all the tips that can be found on YouTube,  I stumbled onto this forum and followed Jolu70'S advice.  

 

I did a factory reset, and now I can download from the Google Play with no problem. 

 

Thank you!

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms

Most Liked Authors

(Last 7 days)

View All