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2 Posts

12-07-2018

Portugal

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  • Registered: ‎12-07-2018
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Yoga Book - Android freezes and restarts

2018-12-07, 16:29 PM

Hello,

 

I'm having a problem with my Yoga Book Tablet Android Version, that recently it's getting worse, and tried various times to make a factory reset but didin't work.

 

I'm using the tablet just by going on any web browser after a few minutes of usage, just freezes, and then i have to restart it, or just restart by it self.

 

Is this a software problem ? Should i send it to warranty ?

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25 Posts

11-02-2018

United States of America

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  • Location: United States of America
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Re: Yoga Book - Android freezes and restarts

2018-12-08, 13:52 PM

After the reset are you making sure that your system and apps are all updated?  If yes and you are still having the problem I would go ahead and contact lenovo support.  If it is a hardware problem you want to be sure to get it logged with lenovo so they can diagnose and handle.

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18 Posts

09-21-2018

Greece

27 Signins

128 Page Views

  • Posts: 18
  • Registered: ‎09-21-2018
  • Location: Greece
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Re: Yoga Book - Android freezes and restarts

2018-12-10, 7:39 AM

Restore your device, but do not restore your apps. It is the setings.configuration of one of the restored apps tha causes this.

After restoring the device, select NOT to restore your apps and when the operation completes, download your apps again from the store.

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