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mustardthang
Paper Tape
Posts: 3
Registered: ‎03-21-2019
Location: US
Views: 309
Message 1 of 2

Unable to set up finger print sign in - doesnt recognize any inputs

So I just got my unit about a week ago and I am still unable to get the finger print reader going.

I go through the set up process but it doesnt actually recognise my finger print inputs, it always just shows this (check out photo)

 

One time it actually register my finger print but i am unable to actually sign in because the scanner doesnt seem to be working.

 

So its a on and off kind of thing. Ive updated all the drivers and gone through all the updates.

Are others also experiencing these problems?

Sillyhands
What's DOS?
Posts: 1
Registered: ‎03-23-2019
Location: US
Views: 299
Message 2 of 2

Re: Unable to set up finger print sign in - doesnt recognize any inputs

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