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Yoga Book C930 won't turn on

2020-03-03, 19:33 PM

My Yoga Book C930 won't turn on or accept USB-C power. Does anyone have any ideas on how to fix it? Thanks in advance!

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Re:Yoga Book C930 won't turn on

2020-03-09, 13:52 PM

Does the power indicator on either side light up when you connect the charger? 

 

Does ANYthing happen when you press the power button?

 

Doc


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Re:Yoga Book C930 won't turn on

2020-10-02, 18:08 PM

I'm having this problem as well following a BIOS update. Everything seemed to go fine, then ... poof. No charging light, nothing at all happens when I attempt to power on, plugged in or otherwise. I've got a nice-looking brick here. Is anyone else having this issue?

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Re:Yoga Book C930 won't turn on

2020-10-03, 14:49 PM

@ zbeggs wrote:
 

 

I'm having this problem as well following a BIOS update. Everything seemed to go fine, then ... poof. No charging light, nothing at all happens when I attempt to power on, plugged in or otherwise. I've got a nice-looking brick here. Is anyone else having this issue?

 

I've been reluctant to move to BIOS v1.23, so far.  Same with Windows 10 2004. Happy where it is and it works.

 

Have you tried a full-minute continuous press of the power button?

 

Doc

 


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I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.

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Check out our new Recent Service Tips Area ..your issue may already be solved!
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Re:Yoga Book C930 won't turn on

2020-10-03, 15:35 PM

@Doctordon 

 

Yep, I've tried the full-minute (and more) press, also holding down volume up. Still nothing, it seems dead as a doornail. The e-ink keyboard is stuck on the keyboard, no power light ever shows, and it doesn't seem to have any signs of life. 

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  • Message 6 of 16

Re:Yoga Book C930 won't turn on

2020-10-07, 21:08 PM

This might sound as a stupid question, but did you try with another charger or usb cable ? with both USB ports ?

On my side, I upgraded to the new BIOS but remained with Windows 1909. For the moment the book is working fine... apart from the little issues discussed here on the e ink firmware...

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Re:Yoga Book C930 won't turn on

2020-10-08, 13:18 PM

Definitely not a stupid question, and it's indeed something I tried - still no luck. I'd welcome any ideas, though I'm feeling like I have to bite the bullet and send it in.

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Re:Yoga Book C930 won't turn on

2020-10-08, 14:03 PM

@ zbeggs wrote:
 

 

Definitely not a stupid question, and it's indeed something I tried - still no luck. I'd welcome any ideas, though I'm feeling like I have to bite the bullet and send it in.

 

If it's totally unresponsive, I can't think of much else to do. If it's out of warranty, you could try removing and/or replacing the battery, but if it worked until the BIOS update, then quit, something likely went sideways during said update. 

 

Sorry I can't think of anything else. 


Doc


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I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo. I love beer.

Using Browser Search To Find Answers in the Lenovo and Moto Communities
Check out our new Recent Service Tips Area ..your issue may already be solved!
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10-24-2020

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  • Message 9 of 16

Re:Yoga Book C930 won't turn on

2020-10-24, 0:39 AM

I am having the same issue! My Yoga 930 (just over 1 year) turned off and won’t power back on. I have Windows 10 and Norton Security. i haven’t had any issues before this and suddenly, it won’t respond at all. The white light on the right is solid so it looks like it’s getting power. A couple times I was able to get to the Lenovo screen and once the password page but haven't been able to get beyond that before it turns off. Now it’s consistently not responding at all.  

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Re:Yoga Book C930 won't turn on

2020-12-10, 3:40 AM

Happened to me too...

Tonight, I turned my C930 YB on for the first time in months and went ahead with the BIOS update.  After the reboot, the system started flashing the new BIOS.  I left it plugged in and walked away.

When I came back, the screen was dark, the e-ink screen was displaying the keyboard, and the charging light was off.  And since then I've been unable to turn the computer on.  No lights are coming on, even with power plugged in.  No responses after pushing and holding all the buttons.  It's basically a brick.

Luckily I am still in warranty, but wanted to see if there was something else I could do to try and get it to power on.

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