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  • Registered: ‎06-30-2020
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Yogabook C930 Fingerprint Driver Confusion

2020-09-13, 13:05 PM

Where does the fingerprint driver show up on the device manager?  My scanner is a bit quirky, so I thought that I would get the newer driver on the support page.  It is a Realtek driver, and I tried to install it.  It seemed to work without complaint, but I suspect that it isn't working because I can't find it in the device manager anywhere.   The only entry that I have for biometric devices lists something like this:




Whatever that is, the realtek driver didn't replace it, and maybe that is why I'm getting quirky behavior.  Should I uninstall this driver manually and try to reinstall the realtek one?


Edit:  I went ahead and manually updated the driver to use the realtek one by way of the device manager, and it did NOT work at all.  It also made the e-ink keyboard mousepad go haywire, so I rolled back to the other driver, and it's business as usual now.  The kbd is okay again, and the finger scan comes up about half the time.  



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  • Posts: 11
  • Registered: ‎06-29-2020
  • Location: US
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Re:Yogabook C930 Fingerprint Driver Confusion

2020-09-14, 7:38 AM

Try pressing harder with your finger. It also helps to breathe on your finger just before you press it down.

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