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scott-j
What's DOS?
Posts: 2
Registered: ‎04-15-2019
Location: GB
Views: 102
Message 1 of 4

How to find serial number without access to OS - YB1-X91F

Hi, could someone advise the best way to find the serial number if I do not have any of the documentaiton and cannot boot into the Yoga Book? 

 

The online Lenovo guides I could find only refer to getting the S/N from the original box/documentaion that came with it or from within the OS which I can't access at the moment due to a power issue with the laptop. 

 

I also can't seem to find it on the label attached to the laptop. 

 

Is anyone able to recommend any alternatives. 

 

Thanks
Scott 

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Sr Support Specialist
Posts: 8,354
Registered: ‎11-30-2015
Location: PH
Views: 85
Message 2 of 4

Re: How to find serial number without access to OS - YB1-X91F

Hi scott-j,

 

Welcome to the Community Forums.

 

Locating the serial from the box and the included documents are the first two method. Third is the sticker on the machine (may need a magnifying glass and a penlight).

 

If those methods failed then I suggest using the order number and information registered with the machine to call in technical support to attempt to search for purchase history if the store do not have it.

 

I hope this helps answer your query.

Update us how it goes.

 

Regards



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scott-j
What's DOS?
Posts: 2
Registered: ‎04-15-2019
Location: GB
Views: 51
Message 3 of 4

Re: How to find serial number without access to OS - YB1-X91F

Hi spidey101

Thanks for your reply.

I'll try the support contacts and see how I get on. Thanks again for the information.

Scott
Sr Support Specialist
Posts: 8,354
Registered: ‎11-30-2015
Location: PH
Views: 47
Message 4 of 4

Re: How to find serial number without access to OS - YB1-X91F

Hi scott-j,

 

Greetings.

 

Order numbers, email registration and proof of purchase should allow them to create a repair ticket for you. Depot guys can check the internal board to verify the serials too.

 

Your update would help fellow members having the same issue and would greatly be apreciated.

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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