Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Yoga Book CommunityYoga Book (Windows)
All Forum Topics
Options

2 Posts

11-11-2017

Netherlands

4 Signins

31 Page Views

  • Posts: 2
  • Registered: ‎11-11-2017
  • Location: Netherlands
  • Views: 31
  • Message 1 of 3

I can't login my Yoga book Windows

2017-11-11, 13:42 PM

My daughter did the installation of my Windows Yogabook, while I was abroad. When the book asks for a login she tabs "skip". But when I get home and tried to the Yogabook I cant get into it. In the begin screen There is standing my name. And I have to put in a Password. But I don't have a password already. Please can someone help my? How to get my notebook started? 

Reply
Options

315 Posts

11-19-2016

United Kingdom of Great Britain and Northern Ireland

1900 Signins

9890 Page Views

  • Posts: 315
  • Registered: ‎11-19-2016
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 9890
  • Message 2 of 3

Re: I can't login my Yoga book Windows

2017-11-11, 18:17 PM

Presumably your daughter created a microsoft account for you, so logging into the account is the problem.

(I'm also assuming there's nothing on there you need to save yet.)

You should check with her if there might be any other information she might have given then - like a telephone number or a pre-existing email address.

 

On another computer go to:

https://support.microsoft.com/en-gb/help/12429/microsoft-account-sign-in-cant

 

and follow instructions.

 

(If it's actually asking for a Bitlocker key that's a different thing and if you google "bitlocker recovery" you should find the Microsoft support page for that.)

 

Otherwise, boot into recovery (hold volume down and the power button) and do a reset - but you'll then need to create a new account, or set it up as a local account. That's a complete re-install so it will take some time.

 

Apart from how to boot into recovery this is stuff that's common to any windows systems so Microsoft support should be able to help you.

 

 

You may need to see if you

Reply
Options

315 Posts

11-19-2016

United Kingdom of Great Britain and Northern Ireland

1900 Signins

9890 Page Views

  • Posts: 315
  • Registered: ‎11-19-2016
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 9890
  • Message 3 of 3

Re: I can't login my Yoga book Windows

2017-11-11, 18:18 PM

Just realised the link is to the UK support - so you may need to find the equivalent page for your region.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms

Most Liked Authors

(Last 7 days)

View All