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raven40
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Registered: ‎12-01-2019
Location: RU
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Message 1 of 11

Lenovo Yoga Book YB1-X91L micro USB

Good day everybody. Need help with USB. Received used Yoga Book  YB1-X91L yesterday. And immediately find problem. Tried to connect

4 different USB sticks thru OTG dongle with no success. Every time USB descriptor failed error. Check dongle on phone - works. Connected

USB external box with SSD inside  to Yoga book - works.  start tinkering with drivers - remove and update - now even SSD gives me same

error. Did somebody had such error and have solution?

Sorry for poor English, I'm from Russia

davidbenton
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Message 2 of 11

Re: Lenovo Yoga Book YB1-X91L micro USB

If the usb sticks work in a phone (presumeably Apple or Android) it could be down to the formatting of the sticks. If this is the case reformating them will wipe the data so you would need to back that up somewhere.

If you have a stick with nothing you want to keep on it you could try formating it on a Windows device.  (Assuming the Yoga Book "sees" the USB stick -look in disk management- you can do this on the Yoga Book.) Sometimes this won't work and you have to try repartitioning it to Fat32 or NTFS - I don't know if that can be done on a phone - never tried. You would need to delete the existing partition(s), if you can, and create a new one. In Windows you would have to do it in the Disk Management utility but I think sometimes Windows won't even do that.

But if you succeed then that is the problem.

 

Fat32 is probably the better option if you need to use the USB stick on both the phone and the Yoga Book.

 

If you end up creating a bootable USB stick to reinstall your Yoga Book the process of doing this will usually reformat the stick. (I have seen your other post but others here are wiser than I about that!)

 

( Simplistically: Partitioning is about deviding up the storage space, formatting is about how the data is organised within the partition.)

davidbenton
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Message 3 of 11

Re: Lenovo Yoga Book YB1-X91L micro USB

Oh, I should have said make sure you get the drivers from the Lenovo support page for the Yoga Book if you haven't already.

raven40
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Message 4 of 11

Re: Lenovo Yoga Book YB1-X91L micro USB

Lenovo support didn't have usb drivers in a pack.
More, I check device ID online and didn't find any match which is strange
raven40
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Message 5 of 11

Re: Lenovo Yoga Book YB1-X91L micro USB

Download all avaliable packs from intel and lenovo and tried to change drivers for USB.No luck. Folder didn't have compatible driver.

Make system reset and tried external drive first -WORKED. Tried USB sticks -Error 43. Tried external drive again - Error 43.Very strange
davidbenton
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Message 6 of 11

Re: Lenovo Yoga Book YB1-X91L micro USB

Yes, I agree, this does sound strange. My first thought was to suggest disabling the USB devices, delete and uninstall the drivers and restarting (and enabling the devices if they don't automatically get re-enabled) and seeing if Windows will find and install drivers automatically.

 

(Is the battery well charged - could be a power issue???)

 

Googling error 43 I found this https://www.lifewire.com/43-errors-explained-2619238  but it's just these points (numbers 3-5 in that article) that I think are most likely to help:

 

  1. Disable the device and then re-enable it. This step provides Windows with a chance to take a fresh look at configuring the device.

    This might sound like a very simple fix, and that's because it is. However, this procedure might be all the computer needs to correct the Code 43 error.

     
  2. Reinstall the drivers for the device. Uninstalling and then reinstalling the drivers for the device is a possible solution to a Code 43 error.

    If a USB device is generating the Code 43 error, uninstall every device under the Universal Serial Bus controllers hardware category in Device Manager as part of the driver reinstall. This includes any USB Mass Storage Device, USB Host Controller, and USB Root Hub.

    Properly reinstalling a driver, as in the instructions linked above, is not the same as simply updating a driver. A full driver reinstall involves completely removing the currently installed driver and then letting Windows install it over again from scratch.

  3. Update the drivers for the device. It's also possible that installing the latest drivers for the device could correct the Code 43 error.

    If updating the drivers does remove the Code 43 error, it means that the stored Windows drivers you reinstalled in Step 3 were probably damaged or were the wrong drivers.

I don't really like the idea of uninstalling and deleting the drivers unless I know I have drivers to hand that I'm confident will work if the system doesn't do it automatically,  but the usb devices and drivers should be standard so I would expect Windows to be able to find them OK.

 

I would suggest you do restarts from the start menu after doing such driver uninstalls - not just Shutdown and turning it back on again. They are different things and a restart is better in this sort of situation.

 

(By the way, if you get drivers reinstalled this way and they work, don't worry if they seem to have very old dates - this is usual for Microsoft drivers. They are false dates so that manufacturers drivers will always be seen as newer if you try to install them.)

 

Beyond this, I am stumped.

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davidbenton
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Message 7 of 11

Re: Lenovo Yoga Book YB1-X91L micro USB

I've just had another thought!

I would routinely only use USB sticks or powered external drives with phones, tablets and the Yoga Book. I would not use an external drive that gets it's power from the USB port. The USB port on the Yoga Book would not provide sufficient power to run a spinning disk drive properly or at all. Perhaps this has messed up the USB. If you get the sticks working OK I would not try to use an external drive that doesn't have it's own power.

 

And if you do have a powered external drive I would suggest you do a full system backup to it once you've got a fully working set-up going.

raven40
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Message 8 of 11

Re: Lenovo Yoga Book YB1-X91L micro USB

External drive I used is SSD type so power consumption is low. Most strange thing is, I cannot find maker for USB. I wrote every USB 

ID's from device manager and didn't find any match

raven40
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Message 9 of 11

Re: Lenovo Yoga Book YB1-X91L micro USB

One more thing. I used a powered USB hub also, but the result was the same - descriptor error

raven40
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Message 10 of 11

Re: Lenovo Yoga Book YB1-X91L micro USB

Tried to remove devices and restart.No luck

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