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Tracy_Quadro
What's DOS?
Posts: 3
Registered: ‎06-12-2015
Location: United States
Views: 967
Message 1 of 6

Result Code from Hardware Scan WPE001001-UO8VXN

Hi - I got code WPE001001-UO8VXN as a result in my hardware scan, which failed.  I can't find any information on this code.  My warranty runs out in three days!  Can someone help, please?

 

Thanks!

Guru
Posts: 1,372
Registered: ‎07-21-2010
Location: US
Views: 961
Message 2 of 6

Re: Result Code from Hardware Scan WPE001001-UO8VXN

I would call support immediately and give them the code BEFORE warranty expires.  They should be able to decipher what it means.

 

https://pcsupport.lenovo.com/us/en/products/tablets/yoga-series/yoga-book/contactus

 


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 I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may   help other forum members as well.
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Tracy_Quadro
What's DOS?
Posts: 3
Registered: ‎06-12-2015
Location: United States
Views: 953
Message 3 of 6

Re: Result Code from Hardware Scan WPE001001-UO8VXN

Thanks - they don't open until 10AM EST, so I was trying here first to see whether it's a common problem and an easy fix Smiley Happy

JDGillis
Bit Torrent
Posts: 2,820
Registered: ‎12-11-2015
Location: US
Views: 943
Message 4 of 6

Re: Result Code from Hardware Scan WPE001001-UO8VXN

Do call support, but if you open Lenovo Vantage >> Health and Support >> Run a Hardware Scan and select "View Last Results", it will show you what the error code means in plain English, but it can be decoded as follows. 

 

WPE001001-UO8VXN

W                   Windows

PE                  PCI Express 

001                Test Performed

OO1              Test Result

UO8VXN      Encrypted serial number and date of test.

 

The result code means that something on the PCIe bus reported an error, which could be a bad device, bad driver, or a device being disabled etc.

 

Best of luck,

Tracy_Quadro
What's DOS?
Posts: 3
Registered: ‎06-12-2015
Location: United States
Views: 938
Message 5 of 6

Re: Result Code from Hardware Scan WPE001001-UO8VXN

Excellent advice, thanks - I did call tech support and as it turned out I needed a BIOS update.  Once updated, all was/is well.

 

Thanks!

Zijerfex
What's DOS?
Posts: 1
Registered: ‎03-12-2019
Location: AU
Views: 658
Message 6 of 6

Re: Result Code from Hardware Scan WPE001001-UO8VXN

Quick question - when you say "a BIOS update" was needed is this the PC BIOS or specifically related to the HDD?

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