Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Yoga Book CommunityYoga Book (Windows)
All Forum Topics
Options

6 Posts

11-08-2018

Venezuela (Bolivarian Republic of)

4 Signins

32 Page Views

  • Posts: 6
  • Registered: ‎11-08-2018
  • Location: Venezuela (Bolivarian Republic of)
  • Views: 32
  • Message 1 of 10

the pen of my yoga book is not working sunddely

2018-11-08, 3:12 AM

sunddely, yesterday i was working normally with the pen and now it's not working.. it doesnt fall or break, what can i do?

Reply
Answer
Options

457 Posts

06-07-2017

Palestine, State of

1226 Signins

7220 Page Views

  • Posts: 457
  • Registered: ‎06-07-2017
  • Location: Palestine, State of
  • Views: 7220

Re: the pen of my yoga book is not working sunddely

2018-11-13, 18:08 PM

 wrote:

the pen work is i use in the screen, the problem is, it's not working on the keyboard (The halo keyboard) 


The fact that the pen works fine on the screen does not mean that it has nothing wrong with it and the problem has to be the CreatePad. Lenovo Yoga Book's screen recognizes any conductive tool as a pen using AnyPen Technology. A knife for example can be used on the screen (except that it will scratch it ?).

 

It's either a problem with then pen itself or the CreatePad (the Waccom digitizer). I don't think it's a driver-related problem, but to be on the safe side, try re-installing the Halo Keyboard 2.0.0.7 drivers.

Reply

Replies(9)
Options

457 Posts

06-07-2017

Palestine, State of

1226 Signins

7220 Page Views

  • Posts: 457
  • Registered: ‎06-07-2017
  • Location: Palestine, State of
  • Views: 7220
  • Message 2 of 10

Re: the pen of my yoga book is not working sunddely

2018-11-08, 17:08 PM

See if the nib is pushed too much inside and is stuck. Try also replacing it with the real ink cartidge and see if it works.

Reply
Options

3291 Posts

07-02-2014

Slovakia

6807 Signins

225693 Page Views

  • Posts: 3291
  • Registered: ‎07-02-2014
  • Location: Slovakia
  • Views: 225693
  • Message 3 of 10

Re: the pen of my yoga book is not working sunddely

2018-11-09, 10:43 AM

Hi donpaolo,

 

Are you using first generation of YB or second?

 

Regards,

 

Pavlo


Pavlo Antalovtsi
Community Manager
Reply
Options

6 Posts

11-08-2018

Venezuela (Bolivarian Republic of)

4 Signins

32 Page Views

  • Posts: 6
  • Registered: ‎11-08-2018
  • Location: Venezuela (Bolivarian Republic of)
  • Views: 32
  • Message 4 of 10

Re: the pen of my yoga book is not working sunddely

2018-11-09, 12:37 PM

i dont know how recognize mine. i bought it in july 2016 in china. i believe this is the 1first generation. 10' screen size, 64GB with aditional memory, 4 gb of RAM, 1,44 ghz processor with WIN 10

Reply
Options

312 Posts

11-19-2016

United Kingdom of Great Britain and Northern Ireland

1897 Signins

9880 Page Views

  • Posts: 312
  • Registered: ‎11-19-2016
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 9880
  • Message 5 of 10

Re: the pen of my yoga book is not working sunddely

2018-11-09, 17:14 PM

That's first generation without doubt.

 

I'd follow FarisJayyousi's advice but also suggest wiping down the barrels to ensure they are clean and dry.

(I'd like to suggest cleaning the inside of the pen as well but I won't because I fear there's too much risk of damaging the inside of the pen.) I've just got a feeling that humidity or dirt might be affecting the conductivity between pen and the nib barrel.

 

It might also be worth telling us a little more ie: what software are you trying to use and whether you are using something other than the original nibs or not. Also is it not working on the display but OK on the create pad - both or neither.

Reply
Options

6 Posts

11-08-2018

Venezuela (Bolivarian Republic of)

4 Signins

32 Page Views

  • Posts: 6
  • Registered: ‎11-08-2018
  • Location: Venezuela (Bolivarian Republic of)
  • Views: 32
  • Message 6 of 10

Re: the pen of my yoga book is not working sunddely

2018-11-09, 17:37 PM

normally i use it in this application: Drawboard PDF for sign my documents. i write always on the Halo Keyboard. now i'm using this when i open any regular pdf, then i active "Windows INK" and write in the screen. I can't make any function over the Halo Keyboard, just write and use the mouse, but not use the pen in there.

Reply
Options

312 Posts

11-19-2016

United Kingdom of Great Britain and Northern Ireland

1897 Signins

9880 Page Views

  • Posts: 312
  • Registered: ‎11-19-2016
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 9880
  • Message 7 of 10

Re: the pen of my yoga book is not working sunddely

2018-11-09, 19:32 PM

Have you checked whether it works with other software? - sketchpad would be the easiest to check with.

It's possible Drawboard PDF doesn't recognise this type of pen technology.

Reply
Options

6 Posts

11-08-2018

Venezuela (Bolivarian Republic of)

4 Signins

32 Page Views

  • Posts: 6
  • Registered: ‎11-08-2018
  • Location: Venezuela (Bolivarian Republic of)
  • Views: 32
  • Message 8 of 10

Re: the pen of my yoga book is not working sunddely

2018-11-13, 17:47 PM

the pen work is i use in the screen, the problem is, it's not working on the keyboard (The halo keyboard) 

Reply
Answer
Options

457 Posts

06-07-2017

Palestine, State of

1226 Signins

7220 Page Views

  • Posts: 457
  • Registered: ‎06-07-2017
  • Location: Palestine, State of
  • Views: 7220
  • Message 9 of 10

Re: the pen of my yoga book is not working sunddely

2018-11-13, 18:08 PM

 wrote:

the pen work is i use in the screen, the problem is, it's not working on the keyboard (The halo keyboard) 


The fact that the pen works fine on the screen does not mean that it has nothing wrong with it and the problem has to be the CreatePad. Lenovo Yoga Book's screen recognizes any conductive tool as a pen using AnyPen Technology. A knife for example can be used on the screen (except that it will scratch it ?).

 

It's either a problem with then pen itself or the CreatePad (the Waccom digitizer). I don't think it's a driver-related problem, but to be on the safe side, try re-installing the Halo Keyboard 2.0.0.7 drivers.

1 person found this solution to be helpful.

This helped me too

Reply
Options

6 Posts

11-08-2018

Venezuela (Bolivarian Republic of)

4 Signins

32 Page Views

  • Posts: 6
  • Registered: ‎11-08-2018
  • Location: Venezuela (Bolivarian Republic of)
  • Views: 32
  • Message 10 of 10

Re: the pen of my yoga book is not working sunddely

2018-11-13, 18:51 PM

you saved me, brother! that was the solution. Thank you very much. i reinstall the drivers. all perfect now

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms