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Fanfold Paper
Posts: 10
Registered: ‎07-04-2011
Location: Between Winchester & Petersfield, Hampshire UK
Message 1 of 6 (761 Views)

I can't view/download drivers on the Lenovo website any more - site or browser-related?

[ Edited ]

Once I've been through the machine selection, the only downloads I can see are the first category.  Clicking on other categories changes the arrow direction and the bar colour but nothing opens up to show what's available or to allow me to download.  It looks like this:

 

Link to picture

 

Is it the Lenovo site, or is there a browser-related issue here?  I've had this problem for a few days now.

 

Cheers,

 

S

 

Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

Stephen
ThinkPad x220 CTO / i7 / 8GB / SSD
Residence Interior Design Hampshire - http://www.residenceinteriordesign.com
Retired Guru
Posts: 2,090
Registered: ‎07-13-2009
Location: USA
Message 2 of 6 (748 Views)

Re: I can't view/download drivers on the Lenovo website any more - site or browser-related?

Just tried the same on US and UK sites, worked fine
with Win 7 64bit, firefox 5.0.1

Did not work, or worked the same as you saw,
with IE9. So, browser issue.

Posts: 8,592
Topics: 428
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Registered: ‎11-19-2007
Location: US
Message 3 of 6 (743 Views)

Re: I can't view/download drivers on the Lenovo website any more - site or browser-related?

 

I just checked and this is working fine under I.E. 8 and with Chrome.   

 

Will recheck with IE 9.   I know we have worked some prior compatibility issues with IE 9 and quickpath and believed those were resolved.  Apologies.

 

Maybe you can try back with another browser while we check this out?

 

Mark

Fanfold Paper
Posts: 10
Registered: ‎07-04-2011
Location: Between Winchester & Petersfield, Hampshire UK
Message 4 of 6 (737 Views)

Re: I can't view/download drivers on the Lenovo website any more - site or browser-related?

IE9 in Compatibility View works after reloading, although it's slow.  And some files don't seem to show, such as Intel Video 64bit, while 32bit opens OK to show me the files.  Odd.

 

S

 

 

Stephen
ThinkPad x220 CTO / i7 / 8GB / SSD
Residence Interior Design Hampshire - http://www.residenceinteriordesign.com
Posts: 2,226
Topics: 83
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Registered: ‎05-01-2008
Location: MY
Message 5 of 6 (718 Views)

Re: I can't view/download drivers on the Lenovo website any more - site or browser-related?

Hi stevod,

Duck3 has tried with IE9, and i would get my colleague to try it out too while reporting to the support team to look into this seriously.

Thanks for pointing this out. Smiley Happy

Cleo


T410, x240

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Posts: 2,226
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Registered: ‎05-01-2008
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Message 6 of 6 (705 Views)

Re: I can't view/download drivers on the Lenovo website any more - site or browser-related?

stevod,

My teammate helped testing the driver listing with IE9 in different machine and they worked fine. Can you try clear the cache and restart the browser see if it works ?

Cleo


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