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Fanfold Paper
Posts: 5
Registered: ‎12-05-2011
Location: USA
Message 1 of 7 (7,318 Views)

Slow driver download on http://consumersupport.lenovo.com

Not sure where to ask, but what the heck is wrong with this website?? i am currently downloading drivers at less than 5kb per sec, at this rate it will take me a week or more of continuous download to complete all the drivers i needed for my z570.

 

I am certain that it's not my connection because I download 300MB driver from nvdia and 3.1gb file from MSDN in matter of minutes. 

 

Is there an alternate site where I can download these drivers????

Former Employee
Posts: 2,437
Registered: ‎04-10-2011
Location: Malaysia
Message 2 of 7 (7,309 Views)

Re: Slow driver download on http://consumersupport.lenovo.com

[ Edited ]

hey kenn43210,

that's strange. could you provide the link to the page of where the file is located so that we can check.

 

 

also could you try downloading that same file from a different location and see if there is any difference.






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Fanfold Paper
Posts: 5
Registered: ‎12-05-2011
Location: USA
Message 3 of 7 (7,303 Views)

Re: Slow driver download on http://consumersupport.lenovo.com

Community Moderator
Posts: 757
Registered: ‎06-20-2011
Location: Racine, WI
Message 4 of 7 (7,297 Views)

Re: Slow driver download on http://consumersupport.lenovo.com

[ Edited ]

It's been my experience, with this download site, that "sometimes" the download is really slow. When it is, I just cancel that download, and re-launch the same download from the page. It usually speeds up considerably with the re-launch. If it doesn't speed up, I close my browser, then reopen the browser and navigate back to the download page. That works 94% of the time. 

 

YRMV

 

DragonRider

_________________________________________________________________________

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Blue Screen Again
Posts: 18
Registered: ‎05-28-2009
Location: England
Message 5 of 7 (5,399 Views)

Re: Slow driver download on http://consumersupport.lenovo.com

It's without doubt the dog slowest site on the whole web. I wait 10mins then restart it maybe 3 or 4 times before I get the download. All other pages working normaly.

I have been trying to repair a Z61m after the failure of R&R to properly recover it.

I have so far spent nearly 3 days downloading drivers then the patch for the driver then it creates another problem & start again. **bleep** you need to copy some files to CSmiley Very Happyrivers/Win then manualy install from there...... who writes this nonesense.

I love the machine & it's build quality but I will NEVER buy another Lenovo product again & we have 5 PC's here all IBM or Lenovo.

Ctrl-Alt-Del
Posts: 7
Registered: ‎10-27-2013
Location: INDIA
Message 6 of 7 (3,958 Views)

Slow driver download from support site

Facing the same issue here. The download rate from the support site is around 6-10KBps. Trying to download touchpad driver from download.lenovo.com

Posts: 8,592
Topics: 428
Kudos: 1,553
Solutions: 347
Registered: ‎11-19-2007
Location: US
Message 7 of 7 (3,946 Views)

Re: Slow driver download from support site

arunsankar,

 

The actual download should go pretty fast since it is part of a distributed hosting and cached model.

 

As there are multiple servers, if you are having trouble, try closing the window, clear browser cache and then try to reconnect and download again.  This may connect you to a different server.

 

Where I typically see performance issues is when the site gets loaded down with traffic and the database calls to look up things specific for a system.  Such as loading the driver page for your system.

 

When this occurs, you might try using the express site. 

http://download.lenovo.com/express/index.html

 

We will keep working to improve performance, and appreciate your patience!

 

Mark