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AndreDuarte
Paper Tape
Posts: 5
Registered: ‎10-19-2017
Location: BR
Views: 8,228
Message 11 of 57

Re: Thinkpad 8 - Touchscreen not working after Windows 10 Fall Creators Update

Yes, it is not a solution, just a workaround to make the tablet usefull again.
I'd just like to know if this trick is working for you guys.
hmasannek
Paper Tape
Posts: 1
Registered: ‎10-21-2017
Location: DE
Views: 7,885
Message 12 of 57

Re: Thinkpad 8 - Touchscreen not working after Windows 10 Fall Creators Update

I have the same problem with the touchscreen. But in addition the usb mouse and keyboard also does not work properly after the update (both "hang" all the time and only after several moves with the mouse or keytips on the keyboard they work again - for approx. 10 seconds...). Closing the lid and opening again helps also in these cases.

 

In addition the screen keyboard disappeared after the update. Does anyone have an idea how to get it back?

bsgd
Paper Tape
Posts: 7
Registered: ‎10-20-2017
Location: BR
Views: 7,589
Message 13 of 57

Re: Thinkpad 8 - Touchscreen not working after Windows 10 Fall Creators Update

Lenovo,

 

Any update on this? Somehow the Fall Creators Update keeps getting installed after rolling back and rendering my touchscreen useless.

 

Microsoft should stop forcing this update to Thinkpad 8 devices or Lenovo should issue a Power Management driver update to fix this.

juliana851
What's DOS?
Posts: 1
Registered: ‎10-22-2017
Location: BR
Views: 7,488
Message 14 of 57

Re: Thinkpad 8 - Touchscreen not working after Windows 10 Fall Creators Update

Mesmo problema aqui. touch não funciona

Community SeniorMod
Community SeniorMod
Posts: 2,006
Registered: ‎05-01-2010
Location: US
Views: 7,394
Message 15 of 57

Re: Thinkpad 8 - Touchscreen not working after Windows 10 Fall Creators Update

Hi all,

The update will continue to be offered, and as some of you have mentioned, will back out if it sees something on the system that is not compatible.

Have any of you reported this touch screen issue to Microsoft?

To use the Feedback Hub app to report a problem, follow these steps:

Search for “Feedback Hub” in Cortana search, then launch the app.
Navigate to Feedback in the left menu, then press + Add new feedback.
Select the Problem button, share any details you think are relevant, and choose an appropriate category and subcategory.

You can also copy/paste the link of this topic into your response.
Once you’ve completed the form click Submit.
 






Microsoft MVP Consumer Security 2006-2016 / Windows Insider MVP 2016-
I am not employed by Microsoft or Lenovo.

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mirekho
What's DOS?
Posts: 1
Registered: ‎10-22-2017
Location: NO
Views: 7,358
Message 16 of 57

Re: Thinkpad 8 - Touchscreen not working after Windows 10 Fall Creators Update

I have the same problem with the touchscreen.

CrossfireX
Paper Tape
Posts: 4
Registered: ‎02-08-2016
Location: BR
Views: 7,276
Message 17 of 57

Re: Thinkpad 8 - Touchscreen not working after Windows 10 Fall Creators Update

 

Yes, I reported this error in the hub feedback, and on the site community support microsoft.

https://answers.microsoft.com/pt-br/windows/forum/windows_10-touch/problema-com-windows10-pro-build-...

 

 

Question problem with WINDOWS10 Pro build 16.299.19 on Lenovo's ThinkPad 8 tablet I upgraded the Lenovo ThinkPad 8 tablet to build 16299.15 and after 16.299.19, and the touchscreen crashed.
I upgraded all drives by the manufacturer's website, but the touchscreen only works if the Tablet is connected to the power.
Accessing the Uefi menu and the touchscreen operates normal on the battery, so I leave the UEFI and Windows 10 loads the touchscreen to work, it is not possible even unlock the lock screen to enter the user, has to connect the Thinkpad 8 in the charger to work.

Does anyone know how to handle it?

carlosz
Fanfold Paper
Posts: 8
Registered: ‎10-23-2017
Location: ES
Views: 6,856
Message 18 of 57

Re: Thinkpad 8 - Touchscreen not working after Windows 10 Fall Creators Update

Hi,

 

Same problem with touchscreen here.

Besides, sound is not working. I tried a fresh install, windows drivers, Lenovo drivers,.... The sound device is correctly detected and the drivers installed, but I get no sound at all.

Anybody found the same problem? How to fix?

Thanks!

SuperJMN
SCSI Port
Posts: 31
Registered: ‎04-25-2014
Location: ES
Views: 6,847
Message 19 of 57

Re: Thinkpad 8 - Touchscreen not working after Windows 10 Fall Creators Update

The sound problem was an old friend of mine (with Windows 10, at least). I always solve it installing the Intel Chipset driver. Try it.

 

BTW, I think that LENOVO should publish an updated Windows 10 driver to solve the touchscreen PROBLEM. It renders the device unusable.

 

And for whose are wondering, I'm experiencing it, too.

carlosz
Fanfold Paper
Posts: 8
Registered: ‎10-23-2017
Location: ES
Views: 6,852
Message 20 of 57

Re: Thinkpad 8 - Touchscreen not working after Windows 10 Fall Creators Update

Thanks! Where can I download the Intel Chipset driver?

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