05-04-2017 05:15 AM
In Moto G5 Plus I swipe to the right from the home screen and goto the Google now page and open the news feed to read the news. When I come back to the Google now page it stops responding and then I get the message “Launcher3 isn’t responding”with two options “ Close app or Wait”. This happens repeatedly every time when I come back to the Google now page after reading the different news feeds. If I goto multiple news feeds (sometimes 3 or more) from the Google now page, the phone restarts automatically. Can you please provide solution for this issue.
07-21-2017 03:29 AM - edited 07-22-2017 04:25 AM
I have the same issue with the same phone model.
Phone hasn't crashed itself yet but the swipe-right Google screen is always unresponsive at first.
On swiping a few times the Google screen sluggishly opens and initially the cards will not scroll up/down.
After trying a few times to scroll the cards they eventually respond.
Around 70% of the time I get "Launcher3 isn’t responding" message
This has only been happening for the past week or so. Have had phone for about a month.
I have tried the "turn it off and on again". (obvs)
I also did a little googling and wiped my cache partition in recovery mode.
Made no difference. Problem persists.
Bif frustrating because this is a great phone.
07-22-2017 04:24 AM - edited 07-22-2017 11:43 AM
Quick update: did a factory reset and then restored my account/settings. Problem completely solved.
I tried everything else first - including the removal of all 3rd party apps, deleting caches and wiping the cache partition, various restarts, using safe mode. None of this worked.
The factory reset was easy and restoring all my apps and data happened automatically once I had signed into my google account. I only needed to make sure my Whatsapp chat history was backed up and then used "SMS Backup & Restore" app to back up all my SMS messages and phone history. I also created backups of the settings for a couple of third-party apps (themes and custom settings).
Have not had any problems since then. Beats searching forums for hours and trying lots of obscure things. Sometimes you have to know when to give in...
07-22-2017 06:08 PM
Problem solved: Go to- Settings, apps, show system, Launcher3, clear cache, clear data, force stop, restart.
This did remove the icons, but easy to set back up. No more issues.