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App problems on motorola e6 plus

2020-02-17, 9:07 AM

Hi guys have just purchased a Motorola e6 plus. Have a few problems.

Firstly trying to put an app on the front screen. The app is in the applications manager so I know it is installed. The problem is , there is no app icon where I can transfer apps to screen.

There is a small up arrow above bottom row which on other phones brings up all installed apps, however this does nothing.

Need help.

Cheers T

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1704 Posts

10-16-2018

GB

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Re: App problems on motorola e6 plus

2020-02-17, 11:09 AM

 wrote:

Hi guys have just purchased a Motorola e6 plus. Have a few problems.

Firstly trying to put an app on the front screen. The app is in the applications manager so I know it is installed. The problem is , there is no app icon where I can transfer apps to screen.

There is a small up arrow above bottom row which on other phones brings up all installed apps, however this does nothing.

Need help.

Cheers T


Do you mean you cannot drag and drop an icon from the App Drawer?

 

Try a soft Reset as some bad data might be locked in Ram. Long press the Power button until the phone reboots(Usually 10 seconds plus). This emulates taking the Battery out and can clear these glitches.

 

Also check in Safemode.

 

Power button> Shutdown list and long press and take the Safemode option.

 

HTH :)

 

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Re: App problems on motorola e6 plus

2020-02-17, 11:19 AM

After a lot of angst, I found purely by accident you have to swipe up from bottom twice to get the full app screen.  Hope this helps others.

However another problem causing angst is I cannot turn on my phone if when making a call.

Cheers T

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1704 Posts

10-16-2018

GB

1609 Signins

25153 Page Views

  • Posts: 1704
  • Registered: ‎10-16-2018
  • Location: GB
  • Views: 25153
  • Message 4 of 6

Re: App problems on motorola e6 plus

2020-02-17, 11:20 AM

 wrote:

 

However another problem causing angst is I cannot turn on my phone if when making a call.

Cheers T


Can you explain a bit more please?

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Re: App problems on motorola e6 plus

2020-02-18, 1:06 AM
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Re: App problems on motorola e6 plus

2020-02-18, 1:11 AM

Sorry it was supposed to read, cannot turn on phone number ID when making a call. My number goes out as a private number. Should be able to turn ID on or off. Looked everywhere cannot find solution.

Cheers T

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