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3 Posts

09-24-2019

United States of America

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Can't Find Moto E6 Spare Battery????!!!!!??

2019-09-24, 21:41 PM

Hi all. . .just got the Moto E6; cool phone but the main selling point for me was the fact that it has a removeable battery.  However, after days of searching online, NOBODY SELLS THIS BATTERY.  And after a fruitless conversation w/Motorola chat support, apparantly THEY won't sell me one either.  So, two questions:

 

1) Am I missing something? WHY on earth would you make a phone w/a removeable battery, and then Not Sell Spare Batteries?????

2) Is there somewhere I haven't thought of (not CL, not eBay, not Amazon, not Google) where I can find a spare/replacement battery?

 

Thanks!

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377 Posts

08-30-2018

United States of America

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Re: Can't Find Moto E6 Spare Battery????!!!!!??

2019-09-30, 14:56 PM

Hello Goliard,

 

I've sent you a private message, when you have a moment can you please take a look at it?

 

Thanks,

Becky



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1 Posts

12-05-2019

France

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Re: Can't Find Moto E6 Spare Battery????!!!!!??

2019-12-05, 9:48 AM

Hello, I intend to buy a moto E6 plus myself, but I won't if I'm not sure I can buy a spare battery for it. Can you enlighten me as well ?

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0 Posts

01-18-2020

United States of America

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Re: Can't Find Moto E6 Spare Battery????!!!!!??

2020-01-18, 15:40 PM

I have the same issue.  I bought the moto e6 plus in order to have a user replaceable battery and in particular a spare.  Can you help me?

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01-19-2020

United States of America

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Re: Can't Find Moto E6 Spare Battery????!!!!!??

2020-01-19, 21:47 PM

I would also like to know where to find a replacement battery for the Moto E6

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0 Posts

01-18-2020

United States of America

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  • Message 6 of 10

Re: Can't Find Moto E6 Spare Battery????!!!!!??

2020-01-20, 22:13 PM

I presume you mean the moto e6 plus.   I accedently bought the moto e6 battery on Amazon and found out quickly it was not at all the same.  the E6 plus is much larger.

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7 Posts

02-23-2020

United States of America

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  • Message 7 of 10

Re:Can't Find Moto E6 Spare Battery????!!!!!??

2020-02-23, 20:21 PM

Search for motorola ke40 battery.  I get 2 hits and 2 prices.  $17 or $33.

 

If anyone buys one, let us know.

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10 Posts

07-14-2018

United States of America

9 Signins

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  • Message 8 of 10

Re:Can't Find Moto E6 Spare Battery????!!!!!??

2020-03-03, 9:01 AM

Hmm - I am also looking for one.  The battery in the phone says KC50, not KE50.  Are they interchangeable?

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2 Posts

09-14-2020

United Kingdom of Great Britain and Northern Ireland

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  • Message 9 of 10

Re:Can't Find Moto E6 Plus Spare Battery????!!!!!??

2020-09-14, 10:56 AM

Hi all, I have to agree with Goliard! I live in the UK and purchased the Moto E6 Plus in July. The deciding factor was that it had a replaceable battery. However like everybody else I am struggling to get hold of one. 

 

Although it doesn't state in any ad for the said phone that a battery isn't available it is fair to assume that most buyers would expect they could replace it! Ironically Motorola even tell you how to do it!! https://support.motorola.com/uk/en/solution/MS142839

 

Had I known that getting a battery would be such a problem I would have purchased a different phone with a fixed battery. 

 

Like Goliard I had fruitless emails with Motorola over this who could have offered me a battery to purchase (customer service) but didn't! 

 

If by the end of my batteries life there are still no replacements available I will consider myself mislead and will definitely never buy another Motorola product and inform my friends and family why.

 

Good luck to us all.

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1 Posts

10-11-2020

United Kingdom of Great Britain and Northern Ireland

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  • Message 10 of 10

Re:Can't Find Moto E6 Plus Spare Battery????!!!!!??

2020-10-11, 23:50 PM
Any update? Something to refer to BBC Radio 4 You and Yours??
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