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3 Posts

09-14-2021

Denmark

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Notification number/badge count

2021-09-14, 13:14 PM

Hi I just got my new moto E6i and I'd like to know how I get badge counts for email, texts etc?

 

Casper

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5274 Posts

10-05-2016

United States of America

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Re:Notification number/badge count

2021-09-14, 14:05 PM

Hi @ avellio,

 

Thanks for having one of our phones. The device doesn't have a notification badge. However, it does have a Notification dot. 

 

To turn this on:

  1. Settings
  2. Apps and Notifications
  3. Notifications
  4. Allow notification dots

Let us know if this helps.

 

Regards,
Jess
Motorola Support

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.
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3 Posts

09-14-2021

Denmark

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  • Posts: 3
  • Registered: ‎09-14-2021
  • Location: Denmark
  • Views: 15
  • Message 3 of 6

Re:Notification number/badge count

2021-09-14, 14:41 PM

Hi, I've changed the language to english but unfortunately I don't see the 'allow notification dot' option

 

Casper

 

 

IMG_20210914_162620.jpg
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5274 Posts

10-05-2016

United States of America

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Re:Notification number/badge count

2021-09-14, 16:32 PM

Hi @ avellio,

 

Thanks for providing us more details. We'll ask for more information.


Can you tell if your phone has the latest version? Have you checked if all of your apps are updated?
When you go back to Notifications settings, have you checked if all the apps you want to get notification dots are all on?

 

Let us know.

 

Regards,
Jess
Motorola Support

 

 

 

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.
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3 Posts

09-14-2021

Denmark

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  • Posts: 3
  • Registered: ‎09-14-2021
  • Location: Denmark
  • Views: 15
  • Message 5 of 6

Re:Notification number/badge count

2021-09-14, 19:54 PM

Hi thanks, yes the phone has the latest update and all the apps are on and updated to :/

Screenshot_20210914-214940.jpg
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5274 Posts

10-05-2016

United States of America

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Re:Notification number/badge count

2021-09-22, 16:14 PM

@ avellio wrote:

Hi thanks, yes the phone has the latest update and all the apps are on and updated to :/

 

Hi @ avellio,

 

Thanks for checking the update. When you go back to Notifications settings, have you checked if all the apps you want to get notification dots are all on?

To turn this on each app:

  1. Touch & hold the app icon.
  2. Touch  App Info > Notifications
  3. Touch Advanced
  4. Turn Allow notification dot ON for the apps you want to get notification dots.

 

Let us know.

 

Regards,
Jess
Motorola Support

Please do not send me a personal message regarding your concerns or questions if this can be posted to this community. We prioritize the ones posting on threads.
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