Motorola Community

Moto E Phonesmoto e6
All Forum Topics
Options

0 Posts

02-09-2020

US

1 Signins

10 Page Views

  • Posts: 0
  • Registered: ‎02-09-2020
  • Location: US
  • Views: 10
  • Message 1 of 5

Rotation

2020-02-08, 23:22 PM

I have recently purchased this phone. Even though I have Auto-Rotation turned off, it still rotates every once in a while. It seems to happen with certain apps (like Google Maps), but really it is quite random. I don't want it to rotate at all.

Reply
Options

1205 Posts

03-11-2019

US

518 Signins

35745 Page Views

  • Posts: 1205
  • Registered: ‎03-11-2019
  • Location: US
  • Views: 35745
  • Message 2 of 5

Re: Rotation

2020-02-11, 14:53 PM

Hi gorillabay,

 

We would like to look further into this. How often does this auto-rotate happen? What other apps have you noticed to do this? Please try booting your phone to safe mode and check if the same thing would happen when using Google Maps.

 

Best regards,
Zeke
Motorola Support


Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Reply
Options

1 Posts

05-03-2020

US

3 Signins

5 Page Views

  • Posts: 1
  • Registered: ‎05-03-2020
  • Location: US
  • Views: 5
  • Message 3 of 5

Re:Rotation

2020-05-03, 7:43 AM
Screen rotation will not shut off . For several weeks now it just won't turn off
Reply
Options

1205 Posts

03-11-2019

US

518 Signins

35745 Page Views

  • Posts: 1205
  • Registered: ‎03-11-2019
  • Location: US
  • Views: 35745
  • Message 4 of 5

Re:Rotation

2020-05-12, 16:56 PM

Hi CrazyTrain51,


Does this happen on a particular app or does this also happen on the home screen? What other troubleshooting steps have you done?

 

Best regards,
Zeke
Motorola Support


Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Reply
Options

3 Posts

07-17-2019

US

3 Signins

37 Page Views

  • Posts: 3
  • Registered: ‎07-17-2019
  • Location: US
  • Views: 37
  • Message 5 of 5

Re:Rotation

2020-05-17, 16:58 PM

I also have the same problem.  Any solution to this yet?

 

 

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save