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01-19-2021

United Kingdom of Great Britain and Northern Ireland

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Strange in-call sounds: Tinkling and Whoosh

2021-01-19, 15:21 PM

I have a Moto E6, fairly new.

From the beginning I was getting strange in-call sounds when I make a call, namely -

1) As the other person's phone rings, and sometimes during conversations, there is a very faint TINKLING sound as the phone rings or person speaks

2) When someone answers there is a WHOOSH sound.  The same happens when voicemail or an answerphone kicks in.

 

This did not happen with my previous Moto phone on the same network.

It is clearly something new, deliberate, and can't be changed with settings - they only apply to incoming calls.

Any ideas ?

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12594 Posts

03-05-2018

United States of America

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Re:Strange in-call sounds: Tinkling and Whoosh

2021-01-19, 21:15 PM

Hi CAP-Mark

 

That's odd. I wanna make sure it's not from notification. Can you please check if you're seeing any notification? Also, please observe if you will experience this in safe mode. Thanks.

 

To Enable Safe Mode
1. Press and hold the Power button until Power off comes up on the screen.
2. Touch and HOLD Power off on the screen until reboot to safe mode appears.

Turn off airplane mode.
Just turn off and on the phone to boot back to normal mode.

 

Best regards,
Rich
Motorola-Lenovo Support

 



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