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20 Posts

10-11-2020

United States of America

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  • Message 11 of 18

Re:sim card not recognized

2020-12-29, 20:03 PM

@111Bart if you have a sim card and can get the sim number 19 digit also called (iccid)  digits here in usa go to this site input the number and try out the numbers it shows you

The only other way to get that number is to get a hold of your service provider

 

https://www.pwgapi.com/sim/

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5 Posts

12-29-2020

United Kingdom of Great Britain and Northern Ireland

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  • Message 12 of 18

Re:sim card not recognized

2020-12-30, 0:42 AM

In UK sim number is only 12 numbers long...tough paying lots of money for perfectly good phone then retailers/carriers give them bad name...times are hard...cheers

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3568 Posts

03-11-2019

United States of America

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  • Message 13 of 18

Re:sim card not recognized

2020-12-30, 15:42 PM

Hi 111Bart,

 

We would like to know if the IMEI on your profile is the same phone that is not reading the SIM card? 

 

Best regards,
Zeke
Motorola Support



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5 Posts

12-29-2020

United Kingdom of Great Britain and Northern Ireland

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  • Message 14 of 18

Re:sim card not recognized

2020-12-30, 21:34 PM
Hi Zeke Yes imei number is belonging to phone
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20 Posts

10-11-2020

United States of America

30 Signins

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  • Posts: 20
  • Registered: ‎10-11-2020
  • Location: United States of America
  • Views: 145
  • Message 15 of 18

Re:sim card not recognized

2020-12-31, 2:46 AM

Hey agent whatever your name is could of explained that ALOT better IMEI is a (usually) unique number they use to identify your phone brand type etc this by no means is the same number that is located on your sim card, have you thought about calling your carrier and explaining what is going on cuz friend had to literally return STORE BOUGHT MOTO E6 for straight talk wireless because it said network locked after I installed following the instructions to the t 

I had to talk to like one of the senior techs and he could not tell me why It was doing that, he tried everything and said... that's a e6 huh... they have issues with sim problems apparently some kind of issue with the software that's in a locking a network for some reason and I could guarantee that whatever agent's going to respond is going to disagree with me but he basically told me that

 

What I recommend is calling your provider talking to tech support and seeing if you can get a different sim card for free or if they can help you out good luck dude

 

 

 

 

 

 

 

 

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1 Posts

12-31-2020

United States of America

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  • Message 16 of 18

Re:sim card not recognized

2020-12-31, 3:47 AM

Can any of y’all send me a code or something how to unlock it to be able to use it my imei ***removed*** model xt2052-6 I move to another country and went to a couple phone places they charging me more then what the phone is worth to unlock it is a metro PCs phone 

 

 

***Admin removed IMEI to protect privacy***

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5 Posts

12-29-2020

United Kingdom of Great Britain and Northern Ireland

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  • Message 17 of 18

Re:sim card not recognized

2020-12-31, 10:10 AM

Cheers 

I beginning to think this is not a task easily resolved and might be a design problem as you are implying.

Leave it with Zeke

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3568 Posts

03-11-2019

United States of America

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  • Message 18 of 18

Re:sim card not recognized

2021-01-05, 14:22 PM

@ Menjivar wrote:

Can any of y’all send me a code or something how to unlock it to be able to use it my imei ***removed*** model xt2052-6 I move to another country and went to a couple phone places they charging me more then what the phone is worth to unlock it is a metro PCs phone 

 

 

***Admin removed IMEI to protect privacy***

Just to confirm, the phone's network is Metro PCS and is locked to Metro PCS?

 

Best regards,
Zeke
Motorola Support



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