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10-13-2020

CZ

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Bluetooth freeze when do call

2020-10-13, 8:00 AM

Hi,

i just bought this phone which i want to use for calling in my car Skoda over bluetooth. Always when i push button to call somebody it send signal to phone and it starts call but at same time Bluetooth totaly freeze and disconnect car, then i have to stop and start bluetooth...mostly whole phone has to be restarted. All permission are grant for bluetooth. For me one thing is strange...in permissions for bluetooth are conntact, position, SMS etc. but notphone call....could it be the root case of this issue? 

 

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2529 Posts

03-11-2019

US

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Re:Bluetooth freeze when do call

2020-10-13, 18:51 PM

Hi Johnxbool,

 

Thank you for reporting this. Does it only happen when the phone is connected to the car? Have you tried using a bluetooth headset? How often does this happen when making a call? Does it also happen when your receiving a call?

 

Best regards,
Zeke
Motorola Support



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2 Posts

10-13-2020

CZ

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  • Posts: 2
  • Registered: ‎10-13-2020
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  • Message 3 of 4

Re:Bluetooth freeze when do call

2020-10-14, 5:14 AM

It happens also when i recieve a call in 95% of calls. I have samsung Galaxy watch connected all the time and calling works well. I have to find some head set or other car to test it.

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2529 Posts

03-11-2019

US

637 Signins

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  • Posts: 2529
  • Registered: ‎03-11-2019
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Re:Bluetooth freeze when do call

2020-10-14, 13:09 PM

Hi Johnxbool,

 

Thanks for the info. May we ask the exact make, model and year of the car? Please let us know once you have tested it on other Bluetooth devices. 

 

Best regards,
Zeke
Motorola Support



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