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2 Posts

07-23-2021

India

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  • Posts: 2
  • Registered: ‎07-23-2021
  • Location: India
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  • Message 1 of 2

Unable to view the incoming call

2021-07-23, 16:36 PM

I am unable to view the incoming call and hence unable to receive the call

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755 Posts

02-18-2019

United States of America

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7934 Page Views

  • Posts: 755
  • Registered: ‎02-18-2019
  • Location: United States of America
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  • Message 2 of 2

Re:Unable to view the incoming call

2021-07-25, 4:58 AM

Hi @Sumthi ,

 

Sorry to hear this. I understand how important it is to be able to effectively and efficiently manage calls. I'll do my best to help. When did it start? Can you share more details about the phone's behavior when you receive calls? Does the screen stay black? Are you not getting the buttons to answer or decline a call? Please let us know.

 

Regards,
Mary
Motorola Support



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