Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

Moto E Phonesmoto e7 power
All Forum Topics
Options

2 Posts

07-10-2021

India

6 Signins

15 Page Views

  • Posts: 2
  • Registered: ‎07-10-2021
  • Location: India
  • Views: 15
  • Message 1 of 4

Battery drainage problem

2021-07-10, 14:10 PM

I have purchased recently motorola e7 power few days later it start loosing battery faster . It is 5000 mah battery power which I think it run whole day but in this phone it run only 4to5 hour but in  another smartphones they give good battery backup. Please solve this product problem .

Reply
Options

3657 Posts

03-04-2016

India

1238 Signins

59105 Page Views

  • Posts: 3657
  • Registered: ‎03-04-2016
  • Location: India
  • Views: 59105
  • Message 2 of 4

Re:Battery drainage problem

2021-07-12, 7:18 AM

@ Nishant Singh wrote:

I have purchased recently motorola e7 power few days later it start loosing battery faster . It is 5000 mah battery power which I think it run whole day but in this phone it run only 4to5 hour but in  another smartphones they give good battery backup. Please solve this product problem .

 

Hi Nishant Singh

 

Thank you for reaching out I will try my best to help you fix this. Have you tried any troubleshooting steps? If we know what you have tried then we know where we can begin to try to help.

 

Regards

Sandip



Did someone help you today? Press the thumbs up icon on the bottom right to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

2 Posts

07-10-2021

India

6 Signins

15 Page Views

  • Posts: 2
  • Registered: ‎07-10-2021
  • Location: India
  • Views: 15
  • Message 3 of 4

Re:Battery drainage problem

2021-07-13, 5:04 AM

Yes I had tried troubleshooting but it doesn't work and now at present it drains so fast quickly and I had not installed any unwanted application also

Reply
Options

3657 Posts

03-04-2016

India

1238 Signins

59105 Page Views

  • Posts: 3657
  • Registered: ‎03-04-2016
  • Location: India
  • Views: 59105
  • Message 4 of 4

Re:Battery drainage problem

2021-07-13, 7:55 AM

@ Nishant Singh wrote:

Yes I had tried troubleshooting but it doesn' work and now at present it drains so fast quickly and I had not installed any unwanted application also

Hi,

 

Try calibrating your battery. To calibrate the battery Hold the power button until the phone reboots > Plug into the supplied charger > Charge to 100% > Leave on the charger for at least an additional hour. See if it helps.

 

Regards

Sandip



Did someone help you today? Press the thumbs up icon on the bottom right to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms