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11 Posts

01-16-2021

France

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  • Message 1 of 11

5G France

2021-01-16, 14:47 PM

hello, no option in config for 5g , in France ?

 

 

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4848 Posts

02-11-2016

United States of America

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  • Message 2 of 11

Re:5G France

2021-01-16, 18:47 PM

@ papa73 wrote:

hello, no option in config for 5g , in France ?

 

 

 

I'd like to look into this for you. Can you advise what carrier you're using?

 

FYI, there may be a delay in getting back to you as we (the moto team) are not as active on the weekends.

 

-Tom



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11 Posts

01-16-2021

France

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  • Posts: 11
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  • Message 3 of 11

Re:5G France

2021-01-17, 11:31 AM

Thanks,

 

it's   "Free.fr " 5G on N28 (and other)

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11 Posts

01-16-2021

France

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  • Message 4 of 11

Re:5G France

2021-01-19, 19:26 PM

 Agent_Zeke  ?

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3604 Posts

03-11-2019

United States of America

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Re:5G France

2021-01-20, 21:01 PM

We are still checking in on this. We'll reply back on this thread once we have some confirmation.

 

Best regards,
Zeke
Motorola Support



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11 Posts

01-16-2021

France

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  • Posts: 11
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  • Message 6 of 11

Re:5G France

2021-01-21, 9:54 AM

ok,

i join MFN

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3604 Posts

03-11-2019

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  • Message 7 of 11

Re:5G France

2021-01-27, 17:49 PM

Hi papa73,

 

We just got a confirmation that Free Mobile is not currently supported but will get support in a future update.

 

Best regards,
Zeke
Motorola Support



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2 Posts

03-05-2021

France

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  • Message 8 of 11

Re:5G France

2021-03-05, 6:07 AM

hello, I am in France with the operator Bouygues Telecom and I do not have 5g with the telephone. is it supported or not ?

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3604 Posts

03-11-2019

United States of America

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Re:5G France

2021-03-05, 17:03 PM

@ Gadam wrote:

hello, I am in France with the operator Bouygues Telecom and I do not have 5g with the telephone. is it supported or not ?

 

We can ask our team if the carrier you mentioned is able to support 5G signal on the Moto G 5G Plus. We'll let you know once we have some updates on this.

 

Best regards,
Zeke
Motorola Support



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2 Posts

03-05-2021

France

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  • Message 10 of 11

Re:5G France

2021-03-09, 16:05 PM
did you have a response from your teams on the subject of support 5g signal on the mobile "moto G 5g plus" with Bouygues telecom in france ?
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