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164 Posts

01-15-2016

HU

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Moto Camera Software problem

2020-09-27, 18:13 PM

I bought a new Moto G 5G Plus. The ultrawide sensor produces images which are looks like oil paintigs. The software interpolates the 8 megapixel ultrawide images to 12 megapixel and the pictures are too soft with the moto camera.

 

Here are some pictures:

 

https://fototrend.hu/dl/mf/2020-09/338698_02_amoto_uv_hdr.jpg

 

https://fototrend.hu/dl/mf/2020-09/338698_03_amoto_uv_hdr.jpg

 

https://fototrend.hu/dl/mf/2020-09/338698_21_amoto_uv_hdr.jpg

 

I found one gcam port, which is handle the images good. The Wichaya port produces good pictures and fine details. So i think the problem is not with the sensor, the problem is with the software itself.

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408 Posts

08-15-2020

GB

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Re:Moto Camera Software problem

2020-09-27, 20:16 PM

Subject matter & composition are very good in your images, such a shame about the JPEG rendering. 
If you want the best out of your images, save the raw images and render them yourself with a raw editor, ideally on a computer but there are raw processing apps available for phones.

# I am not a Motorola/Lenovo Employee. I am just a volunteer who happens to be a Moderator. All comments are my own and are not necessarily Motorola/Lenovo's position. #
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2175 Posts

03-11-2019

US

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Re:Moto Camera Software problem

2020-10-01, 14:40 PM

Hi ghiottone,

 

Thanks for bringing this to our attention and we would like to look into this. Can you also provide us sample pictures using GCam?

 

Best regards,
Zeke
Motorola Support



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10984 Posts

03-05-2018

US

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Re:Moto Camera Software problem

2020-10-05, 19:00 PM

Hi ghiottone,

 

Thank you for your feedback. While we can't guarantee there will be any improvements with the stock camera on Moto G 5G plus, we will consider it for future products. 

 

Best regards,
Rich
Motorola-Lenovo Support



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