Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

Motorola Community

Moto G Phonesmoto g 5G plus
All Forum Topics
Options

4519 Posts

03-11-2019

United States of America

782 Signins

62255 Page Views

  • Posts: 4519
  • Registered: ‎03-11-2019
  • Location: United States of America
  • Views: 62255
  • Message 21 of 21

Re:No 5G Support on the Motorola Moto G 5G Plus

2021-06-04, 16:02 PM

@ wael1978 wrote:

Hi 

 

The opposite happened , My mobile was working very well in android 10 under 5G network  .Once I upgrade it to android 11 , the 5G gone and mobile became not supporting 5G  .the sign of 5G in the top of screen there ( which is fake Currently ) and one login to speed test or any another app related to speed it show LTE only . even the speed befor was reaching 700Mbps under 5G now it giving me 60Mbps or less . me and alot of people who upgrade the mobile are suffering and they start return it back to shops . 

 

We are already looking into it. I will reply back on the thread you created once we have updates on this. 

 

Best regards,
Zeke
Motorola Support



Did someone help you today? Press the Thumbs up icon on the bottom right thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms