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6 Posts

12-02-2020

United Kingdom of Great Britain and Northern Ireland

5 Signins

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  • Posts: 6
  • Registered: ‎12-02-2020
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 30
  • Message 71 of 76

Re:No 5g on Motorola G 5g with UK Three Network

2020-12-09, 21:09 PM

Hi Zeke, i have checked my private messages and there isn't anything there?

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3713 Posts

03-11-2019

United States of America

729 Signins

56575 Page Views

  • Posts: 3713
  • Registered: ‎03-11-2019
  • Location: United States of America
  • Views: 56575
  • Message 72 of 76

Re:No 5g on Motorola G 5g with UK Three Network

2020-12-10, 17:45 PM

Hi 5gDoesn'tWork,

It seems that private messaging does not work. We have sent you an email using your registered email address from your forums account. Let me know if you have received the email I sent you.

Best regards,
Zeke
Motorola Support



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6 Posts

12-02-2020

United Kingdom of Great Britain and Northern Ireland

5 Signins

30 Page Views

  • Posts: 6
  • Registered: ‎12-02-2020
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 30
  • Message 73 of 76

Re:No 5g on Motorola G 5g with UK Three Network

2020-12-10, 22:19 PM

Hi Zeke,

I received your email and replied with the info you requested.

Thanks

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3713 Posts

03-11-2019

United States of America

729 Signins

56575 Page Views

  • Posts: 3713
  • Registered: ‎03-11-2019
  • Location: United States of America
  • Views: 56575
  • Message 74 of 76

Re:No 5g on Motorola G 5g with UK Three Network

2020-12-14, 15:11 PM

@ 5gDoesn'tWork wrote:

Hi Zeke,

I received your email and replied with the info you requested.

Thanks

Thanks for replying on the email. We have replied to your email. Please see it as soon as you can. 

Best regards,
Zeke
Motorola Support



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5 Posts

04-06-2021

Canada

3 Signins

15 Page Views

  • Posts: 5
  • Registered: ‎04-06-2021
  • Location: Canada
  • Views: 15
  • Message 75 of 76

Re:No 5g on Motorola G 5g with UK Three Network

2021-04-06, 19:53 PM

I am using a Moto G 5G Plus on the Rogers network in Canada and I don't get a 5G mode available. Can this phone still connect to 5G if I do not see this option available? Will the update to Android 11 fix this problem? A 5G phone should work straight out of the box. I am very upset at Motorola.

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3713 Posts

03-11-2019

United States of America

729 Signins

56575 Page Views

  • Posts: 3713
  • Registered: ‎03-11-2019
  • Location: United States of America
  • Views: 56575
  • Message 76 of 76

Re:No 5g on Motorola G 5g with UK Three Network

2021-04-07, 13:54 PM

@ Leo S. wrote:

I am using a Moto G 5G Plus on the Rogers network in Canada and I don' get a 5G mode available. Can this phone still connect to 5G if I do not see this option available? Will the update to Android 11 fix this problem? A 5G phone should work straight out of the box. I am very upset at Motorola.

 

We have already replied to a post that you recently created. Please see it as soon as possible. 

 

Best regards,
Zeke
Motorola Support 



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