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6 Posts

12-02-2020

United Kingdom of Great Britain and Northern Ireland

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  • Message 71 of 82

Re:No 5g on Motorola G 5g with UK Three Network

2020-12-09, 21:09 PM

Hi Zeke, i have checked my private messages and there isn't anything there?

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4519 Posts

03-11-2019

United States of America

782 Signins

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  • Message 72 of 82

Re:No 5g on Motorola G 5g with UK Three Network

2020-12-10, 17:45 PM

Hi 5gDoesn'tWork,

It seems that private messaging does not work. We have sent you an email using your registered email address from your forums account. Let me know if you have received the email I sent you.

Best regards,
Zeke
Motorola Support



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6 Posts

12-02-2020

United Kingdom of Great Britain and Northern Ireland

5 Signins

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  • Posts: 6
  • Registered: ‎12-02-2020
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  • Message 73 of 82

Re:No 5g on Motorola G 5g with UK Three Network

2020-12-10, 22:19 PM

Hi Zeke,

I received your email and replied with the info you requested.

Thanks

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4519 Posts

03-11-2019

United States of America

782 Signins

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Re:No 5g on Motorola G 5g with UK Three Network

2020-12-14, 15:11 PM

@ 5gDoesn'tWork wrote:

Hi Zeke,

I received your email and replied with the info you requested.

Thanks

Thanks for replying on the email. We have replied to your email. Please see it as soon as you can. 

Best regards,
Zeke
Motorola Support



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5 Posts

04-06-2021

Canada

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  • Message 75 of 82

Re:No 5g on Motorola G 5g with UK Three Network

2021-04-06, 19:53 PM

I am using a Moto G 5G Plus on the Rogers network in Canada and I don't get a 5G mode available. Can this phone still connect to 5G if I do not see this option available? Will the update to Android 11 fix this problem? A 5G phone should work straight out of the box. I am very upset at Motorola.

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4519 Posts

03-11-2019

United States of America

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  • Message 76 of 82

Re:No 5g on Motorola G 5g with UK Three Network

2021-04-07, 13:54 PM

@ Leo S. wrote:

I am using a Moto G 5G Plus on the Rogers network in Canada and I don' get a 5G mode available. Can this phone still connect to 5G if I do not see this option available? Will the update to Android 11 fix this problem? A 5G phone should work straight out of the box. I am very upset at Motorola.

 

We have already replied to a post that you recently created. Please see it as soon as possible. 

 

Best regards,
Zeke
Motorola Support 



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1 Posts

05-19-2021

United Kingdom of Great Britain and Northern Ireland

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  • Message 77 of 82

Re:No 5g on Motorola G 5g with UK Three Network

2021-05-19, 7:17 AM

Good morning,

 

I've only breifly scoured this thread but I'd be interested to know if this issue regarding the moto g 5g with Three network in the UK has been resolved? I am in need of a new phone, I already have a existing sim only contract with Three and as a result I tend to buy my phones outright.

 

This phone has dropped in price dramatically since 6 months ago, so I was keen to jump on to the 5G train.... but it feels like this would not be advisable given that I could not take advantage of 5G newwork coverage.

 

Thanks

Paul

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4 Posts

08-06-2011

United Kingdom of Great Britain and Northern Ireland

16 Signins

135 Page Views

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  • Message 78 of 82

Re:No 5g on Motorola G 5g with UK Three Network

2021-05-19, 10:44 AM

I am on Three and can confirm the phone works on 5G where available.

 

I only wish where I'm located I could get good 4G or even 3G!

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40 Posts

08-11-2020

United Kingdom of Great Britain and Northern Ireland

45 Signins

290 Page Views

  • Posts: 40
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  • Message 79 of 82

Re:No 5g on Motorola G 5g with UK Three Network

2021-05-19, 13:56 PM

I can also confirm it works on 5g where available.

 

Well it certainly picked 5g up in Swindon last week as I saw it on my android auto screen!

 

Unfortunately 3 don't know the City I live in exists, have good 4g coverage - even though their tracker says I don't - they are worse than hopeless but cheap (and so am I I guess for using them!)!

 

My mi10t lite (I swop between handsets) picks up 5g in exactly the same places as well.

 

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24 Posts

04-08-2021

Bulgaria

173 Signins

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  • Message 80 of 82

Re:No 5g on Motorola G 5g with UK Three Network

2021-06-08, 9:09 AM
Can you test the 5G speed ot Three for this phone? I have the same device here in Bulgaria but still not 5g support from my carriers. So i wondering if i buy a UK SIM will i have 5G here in roaming?
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