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3 Posts

03-03-2021

Romania

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Screen Mirroring doesn't work

2021-03-03, 20:43 PM

Hello, I've bought my Moto G 5G Plus 2 weeks ago, everything is fine, except the screen mirroring (showing the entire screen on a tv,), I needed to mirror my entire screen on my tv, but when I went into settings to connect to my tv it says "No nearby devices were found", the tv does have Chromecast and it works on other devices only with my Moto it doesn't work.

 

I'd appreciate if anyone could help.

 

My phone is still running Android 10, maybe the Android 11 update will fix this?

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3568 Posts

03-11-2019

United States of America

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  • Message 2 of 6

Re:Screen Mirroring doesn't work

2021-03-04, 14:45 PM

Hi papoc,

 

Thanks for reaching out to us. Is the TV connected to the same Wi-Fi network as the phone? Please provide us the make and model of the TV so we can further check on this.

 

Best regards,
Zeke
Motorola Support



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3 Posts

03-03-2021

Romania

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  • Message 3 of 6

Re:Screen Mirroring doesn't work

2021-03-04, 14:56 PM

Hello,

Yes, the tv and phone are on the same network.

The tv is a Vortex LEDV-32TD1200S (but shows as TCL when I connect it to a PC through HDMI).

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3568 Posts

03-11-2019

United States of America

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  • Message 4 of 6

Re:Screen Mirroring doesn't work

2021-03-05, 14:52 PM

Hi papoc,

 

We are not able to find any official specifications of the TV. Are you able to send us a link that shows the official specifications of the TV and it shows that it has Chromecast? 

 

Best regards,
Zeke
Motorola Support



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3 Posts

03-03-2021

Romania

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  • Posts: 3
  • Registered: ‎03-03-2021
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  • Message 5 of 6

Re:Screen Mirroring doesn't work

2021-03-05, 19:44 PM

Hello,

 

I've did some more in-depth research about the tv, and it doesn't have Chromecast.

 

I'm very sorry for taking your time.

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3568 Posts

03-11-2019

United States of America

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  • Message 6 of 6

Re:Screen Mirroring doesn't work

2021-03-08, 16:12 PM

@ papoc wrote:

Hello,

 

I' did some more in-depth research about the tv, and it doesn' have Chromecast.

 

I' very sorry for taking your time.

 

No problem, papoc. Please don't hesitate to post again in case you need further assistance.

 

Best regards,
Zeke
Motorola Support



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