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08-11-2020

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Update plan

2020-08-11, 12:00 PM

Hello,

I can not find any official information about updates plan?

As I see One Plus Nord and upcoming Pixel 4a 5g that have similar hardware features and price guarantee at least 3 years of updates.

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2129 Posts

03-11-2019

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Re:Update plan

2020-08-11, 13:58 PM

Hi frackodev,

 

It's a pleasure to see you here on Forums. Like all phone manufacturers, Motorola provides security updates for an extended, but not indefinite period of time. Most phones receive updates for one or two years, with Android One devices getting them for three years. 

 

Best regards,
Zeke
Motorola Support



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3 Posts

08-11-2020

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Re:Update plan

2020-08-11, 15:39 PM

Thanks for answer, but I still don't know what is guaranteed. 2 years of updates or 2 years of security patches? Will Moto 5g plus get Android 12? 

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Re:Update plan

2020-08-12, 13:23 PM

Hi frackodev,

 

It will get 2 years of security patches. For android updates/upgrades, we don't have any information at this time about future android update plans. We will communicate later in the year when we have fully evaluated the software. 
 

Best regards,
Zeke
Motorola Support



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3 Posts

08-11-2020

PL

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Re:Update plan

2020-08-12, 16:02 PM

Thanks. I'll  wait for further information. I also hope that you will extend those 2 years of security patches.

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10-10-2020

CN

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Re:Update plan

2020-10-10, 2:35 AM

is there have a accurate time to updata to Android 11 now?

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Re:Update plan

2020-10-14, 13:11 PM

Hi DONGDONG12,

 

I'm sorry, but we have no timing information or release date of Android 11 for this phone.

 

Best regards,
Zeke
Motorola Support



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15 Posts

08-11-2020

GB

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  • Message 8 of 8

Re:Update plan

2020-10-17, 10:32 AM

And by 2 years of security updates they actually mean maybe an update every 3 to 4 months for 2 years maybe.

 

Not 24 monthly updates. The 2 year statement is utterly misleading. 

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