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2 Posts

02-02-2021

India

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4g+ issue

2021-02-02, 12:31 PM

4g+ is not working in roaming. Please fix this issue

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3577 Posts

03-11-2019

United States of America

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Re:4g+ issue

2021-02-02, 15:27 PM

Hi Mohit508,


We would like to help you with this. Have you tried reaching out to your carrier first? If you have, what did they say? Please update your profile with current phone, carrier and IMEI -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Best regards,
Zeke
Motorola Support



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2 Posts

02-02-2021

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Re:4g+ issue

2021-02-02, 16:56 PM

No issue from carrier side. Because I didn't face issue in other devices with same sim card

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3577 Posts

03-11-2019

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Re:4g+ issue

2021-02-03, 15:50 PM

@ Mohit508 wrote:

No issue from carrier side. Because I didn' face issue in other devices with same sim card

 

Please fill out this form and let me know once you are done so we can investigate this. 

 

Best regards,
Zeke
Motorola Support



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Re:4g+ issue

2021-02-08, 20:41 PM

Hi Mohit508,

 

We just got an update that there would be improvements with 4G+ signal during roaming on the Android R update.

 

Best regards,
Zeke
Motorola Support



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8 Posts

12-13-2020

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Re:4g+ issue

2021-02-15, 13:42 PM

When moto g 5g will get android R update???

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3577 Posts

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Re:4g+ issue

2021-02-15, 14:57 PM

@ Rajrup wrote:

When moto g 5g will get android R update???

 

We do not provide release dates or timing information for our software updates. You will be notified on your device once the update is available. 

 

Best regards,
Zeke
Motorola Support



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2432 Posts

03-04-2016

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Re:4g+ issue

2021-03-18, 6:03 AM

@ Mohit508 wrote:

4g+ is not working in roaming. Please fix this issue

Hi, 

 

Can you please let us know the network provider which is not working when you are in Roaming? 

 

Regards

Sandip



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