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3580 Posts

03-11-2019

United States of America

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Help Topics, FAQ's, and Chat/Contact Options

2020-12-28, 21:48 PM

Hello if you're looking for Help Topics, FAQ's or Chat/Contact Options, please use the following link. Choose your region and model and you will be taken directly to the support page for your model. Once there you can easily find Help Topics, How-tos & Solutions, Contact Us (Including Chat with our virtual agent and live agents during normal business hours).

 

http://motorola.com/mymotog

 

As always, we're here to help as well. Just search the community for an existing topic or start a new one if you need us. 

 

-Zeke



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4 Posts

01-18-2021

Canada

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Re:Help Topics, FAQ's, and Chat/Contact Options

2021-01-18, 0:46 AM

When I pressed contact us, it sent me to Levono site where I set up account and put problem of no sound without earphones. Now don't know how to find again.

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3580 Posts

03-11-2019

United States of America

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Re:Help Topics, FAQ's, and Chat/Contact Options

2021-01-18, 16:25 PM

@ Wifey wrote:

When I pressed contact us, it sent me to Levono site where I set up account and put problem of no sound without earphones. Now don' know how to find again.

 

We checked that you are already helped with your concern here. Please check this link and respond to his reply so that he can further assist you. 

 

Best regards,
Zeke
Motorola Support



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2 Posts

01-20-2021

India

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Re:Help Topics, FAQ's, and Chat/Contact Options

2021-01-20, 17:28 PM

Hey man if you are listening me please see the attached images 

In the images you can see that unwanted gray space with keyboard , gesture navigation, and button Navigation and that grey space looks ugly and occupies a lot of space of screen as well as of applications we use in our daily life and it looks ugly too . So my request is to make that grey space either transparent or like it adjust with apps background. 

Please do this thing in your next update.

Screenshot_20210120-224159-816.png Screenshot_20210120-224211.png Screenshot_20210120-223508.png
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3580 Posts

03-11-2019

United States of America

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Re:Help Topics, FAQ's, and Chat/Contact Options

2021-01-21, 18:01 PM

@ Skm2002 wrote:

Hey man if you are listening me please see the attached images 

In the images you can see that unwanted gray space with keyboard , gesture navigation, and button Navigation and that grey space looks ugly and occupies a lot of space of screen as well as of applications we use in our daily life and it looks ugly too . So my request is to make that grey space either transparent or like it adjust with apps background. 

Please do this thing in your next update.

 

We appreciate your feedback however this is stock android feature. We can forward your message to our team but it may not be changed in future updates.

 

Best regards,
Zeke
Motorola Support

 

 



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3 Posts

01-27-2021

India

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Re:Help Topics, FAQ's, and Chat/Contact Options

2021-01-27, 23:01 PM

Hi team

 Native Apps (like chrome, web view, camera ) are not getting installed.

error details - "cant install com.google.android.trichromelibrary"

 

Update downloads are getting pending at 90 to 99 %

 

Tried to troubleshoot but no success. Please help on priority.

 
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3580 Posts

03-11-2019

United States of America

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Re:Help Topics, FAQ's, and Chat/Contact Options

2021-01-28, 14:21 PM

@ Tony_brigenza wrote:

Hi team

 Native Apps (like chrome, web view, camera ) are not getting installed.

error details - "cant install com.google.android.trichromelibrary"

 

Update downloads are getting pending at 90 to 99 %

 

Tried to troubleshoot but no success. Please help on priority.

 

You have already created a post about this. We suggest to check and reply on that post instead. 

 

Best regards,
Zeke
Motorola Support



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