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96 Posts

11-21-2018

India

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  • Message 31 of 61

Re:Poor Camera Quality

2021-07-05, 8:11 AM

What the heck is going on ,

What kind of forum mangers are u .

When everyone knows camera is not performing well . Why are u talking illogically everytime.

How many times will he show u camera samples and i think camera will improve automatically without any  kind of update. 😏

Waiting for camera improvement and android 11 update from December and still waiting for it.

I will definitely tell u this is my last moto device and i m looking for customer to sell it.

 

 

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55 Posts

12-16-2020

India

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  • Message 32 of 61

Re:Poor Camera Quality

2021-07-05, 8:26 AM

Hi Sandeep 

 

1st answer me when did motorola provided camera quality fix via ota.

 

Are you aware that camera quality issue is going on since the day phone was launched .

 

If you are not aware of the issue , plz instruct you team lead or manager to revert .

 

We are waiting for camera quality fix since Dec 2020.

 

I am already in search of customer to buy my phone and I will buy One plus Nord or Realme or Redmi . Currently they are giving discounts aswell for 5G device 

 

 

Pathetic service my Motorola . I will suggest to get some good developers team , if you want to be in the market .

 

Else it's upto you guys if you want to destroy the motorola brand .

@bhi
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55 Posts

12-16-2020

India

97 Signins

420 Page Views

  • Posts: 55
  • Registered: ‎12-16-2020
  • Location: India
  • Views: 420
  • Message 33 of 61

Re:Poor Camera Quality

2021-07-18, 13:37 PM

Still waiting for response from motorola team 

 

 

What a pathetic team . Don't have any updates , robotic answers , don't have the courage to accept the fault , don't have courtesy to revert etc etc etc etc etc etc 

 

 

 

Professionalism at its worst 

@bhi
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96 Posts

11-21-2018

India

216 Signins

1639 Page Views

  • Posts: 96
  • Registered: ‎11-21-2018
  • Location: India
  • Views: 1639
  • Message 34 of 61

Re:Moto g 5g camera needs lots of improvement.

2021-07-18, 15:29 PM

Any update about camera improvement.

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96 Posts

11-21-2018

India

216 Signins

1639 Page Views

  • Posts: 96
  • Registered: ‎11-21-2018
  • Location: India
  • Views: 1639
  • Message 35 of 61

Re:Poor Camera Quality

2021-07-18, 15:32 PM

Where is camera improvement update.

 

Post merged into running thread.-Sandip

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67 Posts

04-07-2021

India

59 Signins

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  • Posts: 67
  • Registered: ‎04-07-2021
  • Location: India
  • Views: 590
  • Message 36 of 61

Re:Poor Camera Quality

2021-07-19, 13:41 PM

they have updated the camera in the 1st week of july , but I have still issues in the video camera . 

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55 Posts

12-16-2020

India

97 Signins

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  • Posts: 55
  • Registered: ‎12-16-2020
  • Location: India
  • Views: 420
  • Message 37 of 61

Re:Poor Camera Quality

2021-07-19, 13:49 PM

Hi Happy 

 

 

Update was provided to camera app . But the quality issues we are facing needs ota update.

@bhi
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386 Posts

08-30-2018

United States of America

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  • Message 38 of 61

Re:Poor Camera Quality

2021-07-19, 18:26 PM

@ @bhi wrote:

Hi Happy 

 

 

Update was provided to camera app . But the quality issues we are facing needs ota update.

 

Hello,

 

Thank you for your feedback after updating the camera application, we will continue to look into the camera reports.

 

Thanks

Becky



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55 Posts

12-16-2020

India

97 Signins

420 Page Views

  • Posts: 55
  • Registered: ‎12-16-2020
  • Location: India
  • Views: 420
  • Message 39 of 61

Re:Poor Camera Quality

2021-07-20, 0:12 AM

Hi Becky 

 

Thank you for at least reverting . 

 

Plz can you share us with ETA of when can we expect fix for camera quality via OTA , which was told to us by previous agents .

 

We are facing quality issue from the day we received the device . I bought this device on the day of launch .

@bhi
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386 Posts

08-30-2018

United States of America

893 Signins

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  • Posts: 386
  • Registered: ‎08-30-2018
  • Location: United States of America
  • Views: 18723
  • Message 40 of 61

Re:Poor Camera Quality

2021-07-20, 14:23 PM

@ @bhi wrote:

Hi Becky 

 

Thank you for at least reverting . 

 

Plz can you share us with ETA of when can we expect fix for camera quality via OTA , which was told to us by previous agents .

 

We are facing quality issue from the day we received the device . I bought this device on the day of launch .

 

Hello,

 

Thanks for your question.  There have been updates to the camera application and system software to improve camera quality already released.  If you are still unhappy with the quality of the photos we will need more sample photos to re-escalate to our camera team.  

 

I know this isn't what you would like to hear, and we appreciate your assistance in looking into this futher.

 

Thanks

Becky



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