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7 Posts

02-25-2021

India

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Restore data to MOTOg 5g from Samsung Smart switch

2021-03-22, 17:00 PM

Is it possible to restore data I saved in my laptop using smart switch from my old samsung galaxy phone to MOTOg 5g. Is there any tool available?

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4808 Posts

02-11-2016

United States of America

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Re:Restore data to MOTOg 5g from Samsung Smart switch

2021-03-23, 0:48 AM

@ Sankcp wrote:

Is it possible to restore data I saved in my laptop using smart switch from my old samsung galaxy phone to MOTOg 5g. Is there any tool available?

 

Hello and thanks for posting. Unfortunately, this is not possible. Per the Samsung Smart Switch FAQs: "You may only transfer content from a non-Galaxy phone to a Galaxy phone with Smart Switch; it does not work the other way around.". So the Smart Switch program is only able to restore to a Samsung device. It cannot restore to any other manufacturer's devices. That being said, if you still have your old Samsung device, we might be able to help you use other methods to backup and restore your content onto the Moto G 5G. Just let us know and we'll do whatever we can to help.

 

-Tom



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