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11 Posts

04-02-2021

Canada

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Change avatar

2021-04-15, 15:11 PM

Despite following the instructions to the letter this process fails every time = "Upload error".

I get no further info therefore cannot trouble shoot the problem, it's like working oin the dark.

 

Help please, thank you

 

GP

Gramps
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5190 Posts

02-11-2016

United States of America

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Re:Change avatar

2021-04-26, 19:00 PM

@ Gramps33 wrote:

Thanks I will try again in a couple of weeks

 

Avatars should be fixed now. Please give it a try again and let me know.

 

-Tom



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2562 Posts

03-04-2016

India

1151 Signins

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  • Message 2 of 6

Re:Change avatar

2021-04-16, 14:53 PM

@ Gramps33 wrote:

Despite following the instructions to the letter this process fails every time = "Upload error".

I get no further info therefore cannot trouble shoot the problem, it' like working oin the dark.

 

Help please, thank you

 

GP

Hi,

 

Thank you for reporting, there is an issue with changing the avatar. We are looking into this. 

 

Regards

Sandip



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11 Posts

04-02-2021

Canada

24 Signins

125 Page Views

  • Posts: 11
  • Registered: ‎04-02-2021
  • Location: Canada
  • Views: 125
  • Message 3 of 6

Re:Change avatar

2021-04-16, 15:01 PM
Thanks I will try again in a couple of weeks
Gramps
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5190 Posts

02-11-2016

United States of America

3301 Signins

75931 Page Views

  • Posts: 5190
  • Registered: ‎02-11-2016
  • Location: United States of America
  • Views: 75931
  • Message 4 of 6

Re:Change avatar

2021-04-26, 19:00 PM

@ Gramps33 wrote:

Thanks I will try again in a couple of weeks

 

Avatars should be fixed now. Please give it a try again and let me know.

 

-Tom



Did someone help you today? Press the thumbs up icon on the bottom right to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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0 person found this solution to be helpful.

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11 Posts

04-02-2021

Canada

24 Signins

125 Page Views

  • Posts: 11
  • Registered: ‎04-02-2021
  • Location: Canada
  • Views: 125
  • Message 5 of 6

Re:Change avatar

2021-05-03, 14:25 PM
It works, thanks for your help! Granpa
Gramps
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2562 Posts

03-04-2016

India

1151 Signins

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  • Posts: 2562
  • Registered: ‎03-04-2016
  • Location: India
  • Views: 48740
  • Message 6 of 6

Re:Change avatar

2021-05-04, 5:27 AM

@ Gramps33 wrote:

It works, thanks for your help!Granpa

Hi, 

 

Glad to know, please don't hesitate to reach out to us if you have any further questions/concerns. We are here to help you! 

 

Regards

Sandip



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