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8 Posts

04-02-2021

Canada

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Move files phone to SD card

2021-04-03, 16:24 PM

Want to move photos internal storage to SD card. Follow instructions to the letter but, when asked to choose folder (and it's chosen) error msg: must chose high level folder but I don't know what to choose, after trying for 2 days I have given  up. HELP PLEASE

Gramps
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2443 Posts

03-04-2016

India

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Re:Move files phone to SD card

2021-04-05, 7:05 AM

@ Gramps33 wrote:

Want to move photos internal storage to SD card. Follow instructions to the letter but, when asked to choose folder (and it' chosen) error msg: must chose high level folder but I don' know what to choose, after trying for 2 days I have given  up. HELP PLEASE

Hi,

 

Welcome to Motorola Forums, I will try my best to help you with this. Can you please follow the mentioned steps here and let us know if that helps.

 

Regards

Sandip



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8 Posts

04-02-2021

Canada

18 Signins

75 Page Views

  • Posts: 8
  • Registered: ‎04-02-2021
  • Location: Canada
  • Views: 75
  • Message 3 of 4

Re:Move files phone to SD card

2021-04-06, 15:08 PM

Thank you for your reply; did not resolve the problem, ends up with same msg as before

Gramps
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2443 Posts

03-04-2016

India

1131 Signins

46955 Page Views

  • Posts: 2443
  • Registered: ‎03-04-2016
  • Location: India
  • Views: 46955
  • Message 4 of 4

Re:Move files phone to SD card

2021-04-08, 3:43 AM

@ Gramps33 wrote:

Thank you for your reply; did not resolve the problem, ends up with same msg as before

Hi, 

 

Can you please try to Reset apps preferences to see if that helps Settings > Apps & notifications > See all apps > Menu (3 dots on the top right) > Reset app preferences > Reset apps. Also please do share a screenshot of the error as well if you still find the same issue.

 

Thanks

Sandip



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