Motorola Community

Moto G Phonesmoto g fast
All Forum Topics
Options

1 Posts

07-31-2020

US

4 Signins

35 Page Views

  • Posts: 1
  • Registered: ‎07-31-2020
  • Location: US
  • Views: 35
  • Message 1 of 2

no operating system error after update-cant boot

2020-10-18, 0:35 AM

2 days ago my g fast went into update mode-when i tried to turn it on it said no operating system. tried rescue-flash failed-tried everything possible online-xda-etc... nothing would let me ... bootloader was locked- got unique key- wouldnt allow it so after 2 days i went and bought another. old one still under warranty  but screen is cracked,dont know if it is still under warranty then?

Reply
Options

11056 Posts

03-05-2018

US

1142 Signins

154925 Page Views

  • Posts: 11056
  • Registered: ‎03-05-2018
  • Location: US
  • Views: 154925
  • Message 2 of 2

Re:no operating system error after update-cant boot

2020-10-19, 14:06 PM

Hi Bobipser,

 

I'm sorry about that. Typically, a cracked screen is not covered by the standard warranty. But have you tried visiting service center and see if they can flash the phone? We recommend that you have your phone repaired. You can find your repair options on our site here, and they include an extensive carry-in repair network that in many cases can provide same-day service, plus mail-in and some fix-it yourself options. You will find an interactive map that allows you to find a carry-in center convenient to you. We recommend contacting the repair center to ensure they are prepared for your specific issue.

 

Best regards,
Rich
Motorola-Lenovo Support



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete