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14293 Posts

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Re:Moto G Power (2021) - Camera 3 not scanning QR codes

2021-04-29, 19:17 PM

Hi Cyod

 

Thanks for keeping us updated. 

 

Best regards,
Rich
Motorola-Lenovo Support



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Re:Moto G Power (2021) - Camera 3 not scanning QR codes

2021-05-23, 9:52 AM

My 2021 power also doesn't work with Walmart Pay. This is very disappointing as I had been using Walmart Pay to make my purchases and store my receipts. Also, it doesn't allow me to check prices within the Walmart app while shopping in store and that makes it challenging to make good choices while I shop. Please advise if there is any fix to this. 

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03-11-2019

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  • Message 23 of 70

Re:Moto G Power (2021) - Camera 3 not scanning QR codes

2021-05-25, 13:49 PM

@ Joysub wrote:

My 2021 power also doesn' work with Walmart Pay. This is very disappointing as I had been using Walmart Pay to make my purchases and store my receipts. Also, it doesn' allow me to check prices within the Walmart app while shopping in store and that makes it challenging to make good choices while I shop. Please advise if there is any fix to this. 

 

Our team and the Walmart pay developer are already working  on a fix. The fix will be available through an app update in the Google Play Store. 

 

Best regards,
Zeke
Motorola Support



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  • Message 24 of 70

Re:Moto G Power (2021) - Camera 3 not scanning QR codes

2021-05-25, 16:35 PM

That's good to hear. I want to make it clear that not only is Walmart Pay not working but also moto g power 2021 doesn't allow you to scan for "price check" in the app. Can you please update this thread when the fix is available?

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  • Message 25 of 70

Re:Moto G Power (2021) - Camera 3 not scanning QR codes

2021-05-25, 17:11 PM

@ Joysub wrote:

That' good to hear. I want to make it clear that not only is Walmart Pay not working but also moto g power 2021 doesn' allow you to scan for "price check" in the app. Can you please update this thread when the fix is available?

 

We don't have any timing information on when the fix is available. 

 

Best regards,
Zeke
Motorola Support



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01-29-2021

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  • Message 26 of 70

Re:Moto G Power (2021) - Camera 3 not scanning QR codes

2021-06-26, 22:26 PM

I have had 5 updates for Walmart in Google Play. No update as fixed the issue. I was a bit sceptically curious. Could certain modeled phones lower than 1080p resolution distort certain apps functionality? Moto G Power 2021 is 720p display and Moto G Power 2020 is 1080p display. So either firmware, camera, display, app functionality could be some culprit issues? Keep us posted please, I emailed the developer twice without any response. Thanks and keep us informed.

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14293 Posts

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  • Message 27 of 70

Re:Moto G Power (2021) - Camera 3 not scanning QR codes

2021-06-28, 14:10 PM

Hi Cyod

 

Thanks for the update. Can you share what's your current version now?

 

Best regards,
Rich
Motorola-Lenovo Support



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Re:Moto G Power (2021) - Camera 3 not scanning QR codes

2021-06-28, 14:37 PM

I have the Moto G Power 2021. I have posted an image of the current and latest Walmart app version below. I am still also on Android 10 firmware. If you need anything else let me know.

Screenshot_20210628-103222-988.png
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4519 Posts

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  • Message 29 of 70

Re:Moto G Power (2021) - Camera 3 not scanning QR codes

2021-06-30, 15:22 PM

Hi Cyod,

 

Thanks for sending us the current version of your app. We'll let the team working on this. If they provided more information on this, we'll let you know. 

 

Best regards,
Zeke
Motorola Support

 

 



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07-04-2021

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  • Message 30 of 70

Re:Moto G Power (2021) - Camera 3 not scanning QR codes

2021-07-04, 22:11 PM

My 2021 power also doesn't work with Walmart Pay. This is very disappointing as I had been using Walmart Pay to make my purchases and store my receipts. Also, it doesn't allow me to check prices within the Walmart app. I just bought it from www.bhphotovideo.com and I'm very disappointing that Motorola can not fix that issue I don't want to return this phone,but how long your support engineers can take to fix that small issue. I will let other people know no to buy buy this phone until they fix this issue and if then after you fixed I will update my review to promote this phone. I will appreciate your attention to this matter.

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