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05-26-2017

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Moto G Power XT2041 DL with Update to Android 11, no longer has ringtones !?!

2021-05-08, 23:05 PM

I have a Moto G Power XT2041 DL, which was recently updated to Android 11, and no longer has any ringtone during incoming calls.  Please advise how to adjust.  Thanks!

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13965 Posts

03-05-2018

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Re:Moto G Power XT2041 DL with Update to Android 11, no longer has ringtones !?!

2021-05-09, 16:24 PM

Hi SBNini

 

That's odd. Have you tried changing your ringtones? How about notifications, are you able to get notification tone/sound? Please try doing reset app preferences? Go to Settings > Apps & notification > see all app > Tap 3 vertical dots on top > Reset App preferences. Reboot your phone and setup your ringtone again. See if that helps. Thanks.

 

 

Best regards,
Rich
Motorola-Lenovo Support



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