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11-24-2021

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How to remove phone from the list of reported lost devices?

2021-11-24, 11:23 AM

I reported it post like a month ago but I got it back yesterday but it’s still reported lost how can I undo that

 

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• Edited subject line for clarity. -Mary

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1560 Posts

02-18-2019

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Re:How to remove phone from the list of reported lost devices?

2021-11-24, 18:02 PM

@ Opie6969 wrote:

I reported it post like a month ago but I got it back yesterday but it’s still reported lost how can I undo that

 

Hi @ Opie6969 ,

 

Thanks for reaching out about this. I'd be happy to help. Please share a few more details.

 

To whom did you report that the phone was stolen?

 

Please update your profile with your current phone model, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know, by sending your reply here, if it's okay for me to look at your apps to see if they are the source of the problem.

Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Regards,
Mary
Motorola Support



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