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04-29-2021

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Security Updates

2021-04-29, 17:36 PM

I have a Moto G Power - Model xt2021-4 and it has not received the latest security patch.  It shows patch level January 1, 2021 and I need the February patch at a minimum to use this for work.  Why are the patches not getting pushed?  In the past Motorola pushed the patch monthly.

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03-11-2019

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Re:Security Updates

2021-05-04, 12:54 PM

Hi awind,

 

We would like to look further into this. Please update your profile with current phone, carrier and IMEI -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well. 

Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Best regards,
Zeke
Motorola Support



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Re:Security Updates

2021-05-04, 18:51 PM

Thank you for your response - I updated my profile with the information you requested.

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Re:Security Updates

2021-05-05, 14:31 PM

Hi awind,

 

Thanks for updating your profile. The next update the phone will receive is the Android 11 update and that is the reason why the security patches is delayed. The Android 11 update should also come in with a newer security patch. 

 

Best regards,
Zeke
Motorola Support

 



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Re:Security Updates

2021-05-05, 16:47 PM

Is there a date for Andriod 11?  Trying to figure out if that is within the month or if it will be longer.

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Re:Security Updates

2021-05-06, 14:25 PM

@ awind wrote:

Is there a date for Andriod 11?  Trying to figure out if that is within the month or if it will be longer.

 

Apologies, we do not have any exact release date on the Android 11 update on this. We are certain that the update won't be releasing within the month of May. 

 

Best regards,
Zeke
Motorola Support



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05-14-2021

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Motorola moto g power 2021 model android 11 update

2021-05-14, 12:42 PM

I have the g power 2021 model and was wanting to know if there is any info on an android 11 update for it since the 2020 version is in process of receiving the android 11 update. any info?

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08-06-2019

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Re:Motorola moto g power 2021 model android 11 update

2021-05-14, 19:17 PM

As Agent_Zeke, a Senior MotoAgent, said in another thread, "Apologies, we do not have any exact release date on the Android 11 update on this. We are certain that the update won't be releasing within the month of May." 

 

https://forums.lenovo.com/t5/moto-g-power-2021/Security-Updates/m-p/5077670?page=1#5323752

 

 

 

BTW, any comments or questions regarding the Moto G Power (2021) should be posted in the appropriate forum. Here's the link.

 

https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en

 

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4260 Posts

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  • Message 9 of 9

Re:Motorola moto g power 2021 model android 11 update

2021-05-15, 14:28 PM

Thanks for assisting the user Presto8! I'll now move this post to the correct thread to prevent cluttering in the community.

 

Best regards,
Zeke
Motorola Support



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