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21 Posts

08-30-2020

US

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  • Posts: 21
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  • Message 1 of 4

Audio only no video with Disney Plus on boosted color profile

2020-10-17, 0:17 AM

If I try to use the boosted color profile there is audio only no video just black when I play videos with the Disney plus app. It will work if I switch to natural or adaptive but boosted is causing an issue that prevents video playback. 

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35 Posts

12-09-2015

US

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  • Message 2 of 4

Re:Audio only no video with Disney Plus

2020-10-17, 0:40 AM

Yes I see the same issue, the boosted color setting results in no video on disney plus.   The other color settings work natural and saturated.

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444 Posts

08-15-2020

GB

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  • Message 3 of 4

Re:Audio only no video with Disney Plus on boosted color profile

2020-10-17, 10:39 AM

Seems to be a common complaint with Disney & some other streaming services. Just change the colour mode.

# I am not a Motorola/Lenovo Employee. I am just a volunteer who happens to be a Moderator. All comments are my own and are not necessarily Motorola/Lenovo's position. #
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21 Posts

08-30-2020

US

34 Signins

210 Page Views

  • Posts: 21
  • Registered: ‎08-30-2020
  • Location: US
  • Views: 210
  • Message 4 of 4

Re:Audio only no video with Disney Plus on boosted color profile

2020-10-17, 11:55 AM

I did but would like to see Motorola fix this as well.

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