Motorola Community

Moto G PhonesMoto G8 Familymoto g8 power
All Forum Topics
Options

2 Posts

08-12-2019

BR

3 Signins

18 Page Views

  • Posts: 2
  • Registered: ‎08-12-2019
  • Location: BR
  • Views: 18
  • Message 1 of 3

Google photos not updating with New interface

2020-07-15, 10:42 AM
Only in my moto g8 Power, not getting update from Google photos New interface. Already cleared cache from photos, play store, play services, return phone tô factory default... The app is updated to latest version but still in older interface...only in moto g8 Power...
Reply
Options

1912 Posts

03-11-2019

US

589 Signins

41955 Page Views

  • Posts: 1912
  • Registered: ‎03-11-2019
  • Location: US
  • Views: 41955
  • Message 2 of 3

Re:Google photos not updating with New interface

2020-07-15, 13:59 PM

Hi crisjogos,


Thanks for reaching out to us with your concern. It looks like you already done everything on the phone including the reset. We suggest contacting the developer of the app if they can provide further assistance to update the app's interface. 

 

Best regards,
Zeke
Motorola Support



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Options

1903 Posts

10-16-2018

GB

1720 Signins

26498 Page Views

  • Posts: 1903
  • Registered: ‎10-16-2018
  • Location: GB
  • Views: 26498
  • Message 3 of 3

Re:Google photos not updating with New interface

2020-07-15, 19:34 PM

Try Phone Settings > Accounts > Google and remove the Google account and then add it as New. Make sure you know your Google Username and password so write them down first.

 

Then Press and hold the power button in for around 10/15 seconds until the phone restarts(Emulates taking the Battery out).

 

HTH :)

 

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete