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05-12-2020

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Motorola G8 power Netflix in sd no hd playback available

2020-05-12, 9:16 AM
Does anyone know if Netflix will ever become hd. Netflix doesn't support hd even thought it has L1 wildvine clearance Netflix couldn't fix the issue this is sold as an hd phone so can't see why Netflix cannot update the app for this phone you tube plays hd as does other apps so can't see why Netflix can't sort it.
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101 Posts

01-05-2020

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Re:Motorola G8 power Netflix in sd no hd playback available

2020-05-12, 11:21 AM
Depends if Motorola took the trouble to register with Netflix, even though it may support it. Also some stream services have reduced, to save Bandwidth, during Covid 19. 😷
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39 Posts

09-18-2014

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Re:Motorola G8 power Netflix in sd no hd playback available

2020-05-12, 14:11 PM

It depends on whether or not your account with your carrier allows video playback higher than 480 for your account. 

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1912 Posts

03-11-2019

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Re:Motorola G8 power Netflix in sd no hd playback available

2020-05-12, 14:31 PM

Hi D99i,

 

Thanks for posting your concern. Just like Card1313 said, if you are experiencing lower resolution from streaming video, it’s probably not your phone. This is likely due to your video provider limiting bandwidth. YouTube, Amazon, Netflix and other services have all reduced resolution due to high demand as people are confined to their homes due to COVID-19 concerns.

 

Best regards,
Zeke
Motorola Support



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1 Posts

05-12-2020

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Re:Motorola G8 power Netflix in sd no hd playback available

2020-05-12, 18:33 PM
Thanks yeah hopefully Netflix will start to allow hd streaming on more devices after the pandemic. My TV is allowing hd playback still so it's not a big deal for now but I thanks for your response
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97 Posts

02-10-2017

PT

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Re:Motorola G8 power Netflix in sd no hd playback available

2020-07-31, 8:13 AM

I don´t know if it´s related or not, but yesterday i installed netflix app, and it does not stream image at all, only sound. 

 

Is this related or is it a problem with my device?

 

Perhaps if i download in sd maybe it´s possible to watch?

 

Please help i don´t if t´s an issue with my phone or netflix.

 

Thank you

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1912 Posts

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Re:Motorola G8 power Netflix in sd no hd playback available

2020-07-31, 13:02 PM

Hi HenriqueM,

 

This is different concern from what the original poster mentioned which asked if the phone supports streaming HD. May I know if you tried clearing the cache and app storage/data of the app? You can do so by going to Settings > App and Notifications > See all apps > Netflix > Storage > Clear Cache and App Data/Storage. I will be waiting for your response.

 

Best regards,
Zeke
Motorola Support



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