Motorola Community

Moto G Phonesmoto g power
All Forum Topics
Options

6 Posts

04-23-2017

US

30 Signins

173 Page Views

  • Posts: 6
  • Registered: ‎04-23-2017
  • Location: US
  • Views: 173
  • Message 1 of 2

Phone received GSM, not CDMA-Can I return?

2020-05-08, 19:27 PM
I bought 2-different Moto phones in the past, both CDMA which was necessary to continue my service with Boost. Now I purchased 2-Moto phones that I found were GSM when I tried to activate on Boost. Can I return this phone and another I bought at the same time for a full refund? What would be good for me is to then buy the phones from Boost in installments 20% less than Motorola!
Reply
Options

2129 Posts

03-11-2019

US

603 Signins

43490 Page Views

  • Posts: 2129
  • Registered: ‎03-11-2019
  • Location: US
  • Views: 43490
  • Message 2 of 2

Re:Phone received GSM, not CDMA-Can I return?

2020-05-12, 14:01 PM

Hi midsomer17,

 

Thanks for posting your concern. May I know where did you purchase the device? If you are near within the 14-day return period then you can still return the device for a full refund. 

 

Please update your profile with current phone, carrier and IMEI, this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Best regards,
Zeke
Motorola Support



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

We value your opinion. Read More

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete